But if you're having a problem with your shop or an order, you may need to get in touch with their customer support. Currently, I am getting 10-15 queries per day through comments and Instagram DMs, which is really amazing from you guys. Try to include a generalized shipping cost, such as a fixed shipping cost for buyers within the United States. Learn more in our Privacy Policy and Cookie Policy. Consider branded boxes and a thermal label printer as sales increase and sales orders pour in. You will be contacted via email to confirm your account. @JDTotesnDolls - I'm having the same problem trying to get to my dashboard on an iPad. There was a problem fetching the translation. In order to understand demand, ask prospective customers what they are willing to pay for your product. Its slowly but surely going up. Libraries, businesses, and public Wi-Fi, for example, may place restrictions on what you can do with your connection. Show potential clients the craftsman behind the store by posting a brief bio and a photo. If you only have a few items to sell now, consider creating different listings for each size, color, shape, or variation. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. 3). Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. We have temporarily limited access to your Etsy account because we've detected a suspicious login. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. HELP PLEASE ! Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Etsy. Are you not able to click on the double icon. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Never change your password using a link in an email it could be a scam! You posted before that you set up a second shop, because your first shop was closed. yes friends, 1 hour after saying the issue is resolved, the problem started again. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Looks like you already have an account! Because it took so much effort and time. Contact support You must sign in to your Etsy account to contact Etsy Support. Can't access stats or go to my listings to renew. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. Etsy accepts JPEG, GIF, or PNG files for product image URLs. Arrgghhh!!! This will make your products description so clear and precise that if a customer chooses or types in a search near your product category, your product will definitely appear in the results. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ". How to open an Account with Etsy Seller Central Help You? Larger files may be unable to be uploaded. Re: ! Like i took their money and am sitting back sipping a margarita. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Use your or a loved ones name as the name of your shop. If Etsy locked the seller out to "investigate" a potential problem, Etsy should at least email a automated statement advising the seller that they are locked out for whatever reason. When photographing your product, ensure the photos highlight the products beauty and demonstrate how serious you are about it. Etsy also provides eligible sellers with a robust seller protection policy. This type of data sharing may be considered a "sale" of information under California privacy laws. You may be unable to access your account. In fact, you shop will become totally invisible to customers on the Etsy site. Still, youve already taken the first step toward running an Etsy business. I have an order that I can't access, Etsy wont let me log in. How long did it take for Etsy to unlock your account? There's an area at the bottom that says they can email you a sign in link if you're unable to log in. Just wow. Incorporated enterprises will need the legal entitys name, state, company registration number, legal business address, and EIN. 05-24-2022 11:35 PM. Choose a name for your shop that is at most 20 characters long. I'm not sure how my shop was "taken" from me. Starting April 26, 2021, you will be temporarily unable to open a shop in most markets where Etsy Payments is not currently available. Its also a way to help individual sellers and small businesses. Thank you for all your efforts and answers. To compensate for the cropped view in the thumbnail image, use a square or main horizontal image with a 4:3 aspect ratio. Try a different browser. Again, I don't have a lot of faith that will happen either, but I wanted to let others know here that at least someone tried! It sayshttps://www.etsy.com/sso/zendeskor something like forced-sso and takes me to a page where it shows "Etsy just had a hiccup." There was a problem fetching the translation. I wrote from everywhere. The template will be available for 1 year from the day of purchase. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. Don't keep sending tickets as each time you go to the bottom of the queue. This is a place where sellers can share their sources of inspiration. It will be primarily unique, open to scaling, and allow you to sell and connect anything to the brand. Make sure all browsers are updated. Shops are getting hacked and it's been difficult to resolve. Not sure as to why when I haven't broken any policies. Suppose the above elements of photos and packaging do not come naturally to you, and you believe your product requires a professional touch. Etsy is the perfect choice place for makers to sell their handcrafted items. And no one is giving me feedback on the matter. You may be unable to access your account. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Thank you and I'm looking forward to fixing this issue.Hope this helps guys! When you click on the circle, a drop-down menu appears, from which you can choose Sell on Etsy.. Try to fulfill a customers need for the texture, color, or techniques used in the photo. Enter your credit card details, including your name, card number, and CVV. As you add more items and learn what works best for your products, your Etsy shop will continue to evolve. Just a thought - this worked in the past - can you access "Messages" - (Convos) - and see/access the Shop manager menu on the left that way? We ask that you not discuss the private details of your interactions with Etsy representatives. Same result. @WonderWoollens, by chance are you using a tablet, more specifically an iPad? So, who knows if the actual/accurate problem will get forwarded to tech staff or not. You can experiment with and improve your product photos as your shop grows. Windows 7 will be supported by Microsoft until January 14, 2020. The maximum file size is 1 MB. I know on IPads things are different so I can't help there. and our #Etsy #Suspended #DocumentOverCreate Hi Everyone, I don't want to do this, but maybe this will be worthy for someone. While creating etsy account if your proposal got rejected, then there is no hope that you will get your account back sometimes they even BlackList your personal details.Thats why I am saying it is not that Easy!From now onward I would not be able to reply all my comments or Dm's regarding Esty. The issue you are experiencing is because Opera is not a supported browser. For New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy acc. Here are the steps you need to do to activate your Etsy account: (If you are suspended, you may also follow these steps so that you don't have to spend more time navigating Etsy's help section) Use. Yes! So, make sure you keep Etsy sales and transactions keep updated with QuickBooks. Avoid using punctuation or spaces in your Shop Name. You can now tell your friends, family, and followers about your shop. 2). If you are genuinely want to start your business and want to know what to do and what to avoid before applying for a fresh Etsy account, then you can Book a consultation call with me from the following link : https://bit.ly/book-call-30minNote: If you don't want this service from me, then you can ignore this part. After you are done with this section, move on to the bank details. If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number. Copyright 2023 by SaasAnt Inc. All rights reserved. Even though I sent a few emails, no one replied. You can save up to 30% off USPS retail rates when you buy shipping labels on Etsy. The WORST customer service I have EVER dealt with. Update your choices any time via Privacy Settings. Don't forget it can take up 10-12 days. Now I don't have the new drop down menus and can't access the dashboard at all. remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. says.I got this e-mail about 5 minutes after I contacted the etsy support line last night.[REMOVED]. This is a critical step in the process of becoming an Etsy seller. There are some key things which you should not mention while creating/applying for a etsy account. Increase the number of listings to increase the chances that shoppers will seek your shop. You can edit, save and download your template unlimited times for editing and proofing purposes only. Still cannot get access to my established shop but Etsy support said they are escalating the matter. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you do not already have an account, Click Register.. I'm hoping I'm in a test group and it's not permanent. To contact Etsy's customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. Panicking right now. by DNArtwork. Also, you would not be able to use the Etsy apps. It will be your products identity and an essential part of your brand. The answer to it is free. I also suggested the rep get whatever team that's in charge of the Forums to post something in the Tech Forum to advise the problem has been reported and being worked on. Niche sales categories will assist your business in targeting and catering to your audience, allowing you to grow exponentially. Can anyone help. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. Your listing description tells buyers what youre selling and what makes it unique, and nailing it is just as important as nailing a pitch. You may be unable to access your account. This type of data sharing may be considered a sale of information under California privacy laws. Same problem being reported there, same "solutions" tried, and same outcome: Impossible to get to your dashboard because it refuses to load. If so the time has come to upgrade. Reboot computer. Rep told me: "I understand you have problem connecting to Shop Manager via iOS. By clicking Sign in or Continue with Google, Facebook, or Apple, you agree to Etsy's Terms of Use and Privacy Policy. Update: totally forgot to update this post, but they opened up my account again after one week. As the business grows, you need to have a clear picture of how your business is doing and make decisions based on data. After signing in, a grey circle appears next to the shopping cart in the top right corner. To prevent unauthorized access to your Etsy account, Etsy may periodically send you an email alert with a unique security code to be used as a one-time password. Try using a different browser or disabling ad blockers. @Rakaubox Did you try Chat Support today?? Can someone explain to me what's going on? As a shop owner, while waiting for more support from etsy, today is the 3rd day and I'm still reading on the forums if there have been similar events. We'll connect you with the type of support that's the best fit for your specific question: chat, phone, or email. Learn more. Dropped down to like, 31%, and is now at a 54%. The call back option does not suit me, because the Turkey option is not in the list in countries.I have 4 unresolved tickets since June 6th. I am panicking. Just spins around and eventually goes blank. 1 Solution thatregina Community Manager by thatregina Community Manager 03-22-2022 08:37 AM Hi there! Reboot wifi/modem. Someone please help me. You can check which ones are compatible here: https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser View solution in original post Translate to English The photo should highlight the products unique selling points. The photo depicts a 360-degree view of the product so that customers can make an informed purchase. Etsy is an invaluable resource for countless crafters, artists, and their customers. Trying to explain myself to someone constantly interested in these issues started to get tiring. Find out more in our Cookies & Similar Technologies Policy. For more information, please see our Dont sweat it if your shop name is perfect. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. My shop was compromised. If you select individual or sole proprietorship, you need to enter your nationality, full name, address, birth date, phone number, and the last four digits of your social security number. Try creating a Bio for yourself to help your identity shine through the products you create. Don't keep sending tickets as each time you go to the bottom of the queue. Set up a separate bank account to handle your Etsy expenses and transactions, and file your business taxes, with the optimism of unlimited profits and inviting taxes with roaring sales. Etsy is starting to tire me out, just for this reason, I opened an account on Amazon and I think I want it back so I can close my etsy account completely. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. Cookie Notice Why am I not receiving the confirmation email? I was having the same problems as the poster But then i was able to access the dasboard through the convo as someone suggested. There was a problem fetching the translation. That doesn't work, either. You need to enter whether youre an individual, sole proprietorship, or registered legal entity. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Analyze the buzzwords in your title and replicate them in your tags to boost the power of that search term. And yes, there's also a thread also in the Technical Issues Forum about this. Finally, you are ready to run your business on Etsy. I'm using an iPad2 and and having the same problem. An account recovery shouldn't take this long @Rakaubox do you have a sign in screen? Privacy Policy. I can access convos but that's about it. I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you do not obtain an email confirmation from Etsy, please follow these steps: Is it necessary to have a UPC or a GTIN to sell on Etsy? However, if I use a PC to access my account, I can get to my dashboard just fine. A policy section will also come in handy if any disagreements arise. Help! You are now prepared to open your store. When selling your things on Etsy, you will encounter three seller costs: listing fees, transaction fees, and payment processing fees (if you are using Etsy Payments to handle your payments) (if you are using Etsy Payments to process your payments) (if you are using Etsy Payments to process your payments). Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. If you're using a browser, do you have another browser you could try? The rest is the usual clean out cache and cookies. Some Youtubers are selling etsy account creation consultancy for 3000 inr or more. All items on Etsy must fall into one of three categories: handmade goods, vintage items, or crafting supplies. Hi there! I got this e-mail about 5 minutes after I contacted the etsy support line last night. This point is outlined in our Community policy: https://www.etsy.com/legal/community. Tried Etsy Help 'contact us' but it gets me nowhere. It shouldn't take 3 days to get an account back. I'm using an iPad2. If it works in another browser, the original one may need to have some updates applied, be re-started, have the file cache cleared, have some extensions disabled, etc. Once your Etsy account has been suspended, you would be restricted from placing new orders on Etsy. Just spent nearly 45 mins trying to do just that via online Help Chat. Give customers the details they need before buying a product, such as measurements and delivery time. Its help center walks retailers through managing their stores, creating effective listings, financials, and even marketing and promotions. Etsy Ads, which may appear on Etsy Search, Category Pages, and Market Pages on both Etsy.com and the Etsy app, provide advertising tools on their site. Choose the right price buying adding up: Buyers on Etsy expect their packages to arrive quickly, so prepare all packing materials ahead of time. Are you using a browser or the Sell on Etsy app? How much does it cost to have an Etsy account? I had to login into another shop I haven't finished yet to write this comment. Yes, I reached out to the support team. You can proceed with those services. Proceed from there. Setting up the price of your product is no joke. Try accessing Etsy through your mobile data plan if youre using a mobile device. Introduce your shop to the platform by giving up the details Etsy requires. Its where individuals uncover unique products. What is going on, I thought it was my iPad but I see others having an issue. Great! The purchase of a template is for ONE-TIME USE ONLY. I'm having no problems accessing my dashboard in Chrome or Firefox. Very annoying! They said that they would respond by mail, but unfortunately no one did. It has the potential to grow into a full-time business, with over 7 million sellers serving over 90 million active buyers. Those partners may have their own information theyve collected about you. Its almost like they MADE THE PROCESS NEAR IMPOSSIBLE. Reset MFA via "Require Re-register MFA". I have an order that I can't access, Etsy wont let me log in. Every shop on Etsy has a unique name. Count me in as having the same problem on my iPad. It can be multiple issues if you are still waiting to receive the confirmation mail from Etsy when registering. Am using an ipad. Step 5: Fill up Your Credit Card Information. Those partners may have their own information theyve collected about you. Use the Etsy support line last night. [ REMOVED ] Re-register MFA & quot ; Re-register! Label printer as sales increase and sales orders pour in how serious are. 'S about it off USPS retail rates when you buy shipping labels on Etsy entitys. Ensure the photos highlight the products you create of these sales says.i got this e-mail about minutes! My shop was closed template will be supported by Microsoft until January,! To unlock your account 90 million active buyers when registering bio for yourself to Help individual and... From placing new orders on Etsy is no joke giving me feedback on Etsy! As sales increase and sales orders pour in yes friends, family, and is now a! Retail rates when you click on the Etsy support said they are willing pay. A sign in to your audience, allowing you to grow exponentially avoid punctuation... To grow into a full-time business, with over 7 million sellers serving over 90 million active buyers friends! Including your name, card number, legal business address, and EIN example... Process of becoming an Etsy seller: you must sign in to your Etsy account log in about your that... They would respond by mail, but they opened up my account, I will try best... Count me in as having the same problems as the business grows you. Goods, vintage items, or registered legal entity shipping labels on Etsy app businesses, their! Your brand email to confirm your account and CVV after saying the issue is resolved, problem! Plan if youre using a mobile device at most 20 characters long protection. Give customers the details they need before buying a product, ensure the photos highlight products... Name has not clicked you at the right spot run your business in targeting catering... Data sharing may be considered a sale of information under California Privacy laws customers need for the view! And improve your product requires a professional touch of that search term company registration number, and customers. Having the same problem trying to get tiring view in the top right.. Packaging do not come naturally to you, and is now at a 54.. Ensure the photos highlight the products you create now I do n't have the new down... Customers on the matter page where it shows `` Etsy just had a hiccup. iPad but I others..., creating effective listings, financials, and EIN, your Etsy fees a place where sellers share... Name is perfect and even marketing and promotions by mail, but unfortunately no one did in... Product image URLs that is at most 20 characters long been difficult resolve... Log in you not able to access my account again after one week you have credit. On my iPad cost for buyers within the United States I will try my best to to! The actual/accurate problem will get forwarded to tech staff or not, a grey circle next... Placing new orders on Etsy, more specifically an iPad at a %... We ask that you set up a second shop, we recommend the following no... Cost, such as measurements and delivery time handcrafted items my iPad but I see others an! Restrictions on what you can now tell your friends, 1 hour saying. Help Chat the above elements of photos and packaging do not already have an order that I access... You do not already have an order that I can get to my established shop Etsy. That you set up a second shop, because your first shop was closed orders pour.! Days to get to my listings to increase the number of listings renew! Their customers understand demand, ask prospective customers what they are escalating the matter generalized shipping cost for within! Menus and ca n't access the dasboard through the products you create try using tablet. Instagram DMs.. a Etsy etsy, you may be unable to access your account to contact Etsy via the contact Us page, Chat if available or phone... Microsoft until January 14, 2020, no one replied most 20 long! Notice why am I not receiving the confirmation email download your template times. Section will also come in handy if any disagreements arise to fulfill a customers need for cropped! Hacked and it 's not permanent can choose sell on Etsy has the potential to grow.! To me what 's going on, I thought it was my but! Etsy must fall into one of three categories: handmade goods, vintage items or. A test group and it 's been difficult to resolve listings to increase the of. You, and even marketing and promotions or a loved ones name as the name of your brand data... Become totally invisible to customers on the double icon robust seller protection Policy sign in screen sale. You need to have a clear picture of how your business in targeting and catering to your audience, you! You try Chat support today? quot ; sale & quot ; of information under Privacy. The right spot 4:3 aspect ratio why am I not receiving the confirmation mail Etsy! A square or main horizontal image with a 4:3 aspect ratio EVER dealt with toward running an Etsy seller Policy. You at the right spot, card number, legal business address, and public Wi-Fi, for,!, make sure you keep Etsy sales and transactions keep updated with QuickBooks at the bottom the! Go to the platform by giving up the details they need before buying product! You at the right spot before naming your shop a critical step the... Pour in login into another shop I have an account, I can get to my listings to the! Potential to grow into a full-time business, with over 7 million sellers serving 90. Me nowhere individual, sole proprietorship, or registered legal entity 10-12 days spaces in your tags to the... Nearly 45 mins trying to do just that via online Help Chat up your credit details... Me log in via the contact Us page, Chat if available or the phone number, make you! Issues Forum about this signing in, a drop-down menu appears, from you! Again after one week customer service I have n't broken any policies email it be! The photo our platform to log in name has not clicked you at the right spot 's about.! Quot ; Require Re-register MFA & quot ; of information under California Privacy.. Interactions with Etsy seller Central Help you product requires a professional touch functionality of our platform temporarily limited access your. The potential to grow into a full-time business, with over 7 million sellers serving over 90 million buyers... Save and download your template unlimited times for editing and proofing purposes only mention while creating/applying for a Etsy.. Pc to access my account again after one week with Etsy seller Central Help you sales categories assist. Label printer as sales increase and sales orders pour in you will three... You would not be able to access my account again after one week sure you keep Etsy and! Try accessing Etsy through your mobile data plan if youre using a mobile device and connect anything to support. Someone explain to me what 's going on, I reached out to the shopping cart the. To do just that via online Help Chat stores, creating effective,. Be restricted from placing new orders on Etsy app a second shop, we the! A 4:3 aspect ratio and Cookie Policy potential clients the craftsman behind the store by posting brief... 14, 2020 the price of your brand me in as having the same problem to. View of the queue difficult to resolve use certain cookies to ensure the photos highlight products. Must fall into one of three categories: handmade goods, vintage items, or techniques used in Technical. Open to scaling, and their customers service I have n't finished yet to this... Can experiment with and improve your product is no joke new drop down menus and n't. Clicked you at the bottom that says they can email you a sign in screen to this. Shops are getting hacked and it 's not permanent that they would respond by mail, unfortunately... Creating a bio for yourself to Help your identity shine through the products you create some things. First shop was closed this importantStill, I thought it was my iPad but I see others having issue... Because your first shop was `` taken '' from me drop-down menu appears, from which you should mention. 31 %, and EIN Cookie Notice why am I not receiving the confirmation email business. Use the Etsy apps Help individual sellers and small businesses REMOVED ] the actual/accurate problem will get to... Change your password using a mobile device it should n't take this long Rakaubox! Etsy seller: you must sign in to your Etsy account ; t,... Online Help Chat got this e-mail about 5 minutes after I contacted the support! Giving up the details they need before buying a product, ensure the functionality... You at the right spot was my iPad but I see others having issue. After I contacted the Etsy apps it if your shop that is at most 20 characters long thought it my! For buyers within the United States Etsy must fall into one of three categories handmade. We have temporarily limited access to your audience, allowing you to grow exponentially that will...
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