Elite Rollover Nights will be applied toward earning and maintaining Elite tier status to meet the night qualification for the Diamond Elite tier. The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the members room. Elite members are only able to roll over nights. Except as specifically provided herein, neither accrued Points nor Certificates are transferable in the event of death, as part of a domestic relations matter or otherwise by operation of law. **Standard WiFi is free. Once the Member has reached a certain Elite tier, the Member may keep such status for the calendar year in which the Elite tier was earned and the subsequent calendar year. Internet Access and Bottled Water benefits may be included in resort charge, where it applies. The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hiltons luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit. 2nd Guest Stays Free: A guest stays free in the Member's room on qualifying stays at hotels when there are additional charges for double occupancy. Hilton | Hilton Honors - Hilton Honors Stays Posting Problems: Stays Missing, Delayed or Not Posting - I just had a problem with a Hilton Garden Inn posting. Members who do not have eligible activity as defined in a. A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Hilton Honors Points, including such Points purchased under the Point Purchase Program, are transferrable to other Hilton Honors Members. Express Check-Out: Many hotels within the Hilton Portfolio offer expedited Check-Out. We look forward to responding to your request. Youll have to call in for that one. Invitations to join a Points Pool is not considered transactional. Elite Rollover Nights will be applied toward earning and maintaining Elite tier status to meet the nights qualification for the Silver Elite tier. There are two kinds of Hilton Honors Points: Hilton Honors Base Points and Hilton Honors Bonus Points. You can earn Hilton Honors Base Point credit for up to four rooms per stay. A Member whose individual hotel bill is billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for Hilton Honors Points as described herein. The Hilton Honors Event Planner program is available to any Hilton Honors member, including, but not limited to, individuals, professional meeting and event planners, individuals booking events on behalf of their employer (including B2B Pooled Accounts), tour operators, and travel agents/travel sellers/conference planners that book a qualifying event. A member can only earn one gift of Gold and one gift of Diamond within one calendar year. Free Night Rewards are issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. We encourage you to choose a unique password and update it every three to six months to ensure maximum security. If guest rooms are included in the contract and charged to a master bill (where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual), Members are not eligible to earn Points. The Hilton Honors Mutual Fund is not designed to award duplicate bonuses and/or Rewards. Enjoy reward stays by using nearly any combination of Points and money, starting with as few as 5,000 Points per night and in increments of 1,000 Points. Should I just relax and wait or contact HH? Upgrades for Diamond Hilton Honors Members may include upgrades up to junior, standard or one-bedroom suites. Participating hotels within the Hilton Portfolio and Reward types may change at any time without notice at Hilton Honors sole discretion. Your participation in this Program will be governed by these Terms and Conditions, and it is your responsibility to read and understand all of them. IF YOU DO NOT AGREE TO THESE TERMS, you must elect NOT to join the Hilton Honors Program. These changes are applicable for all U.S. Hilton Honors American Express Credit Cards. Travel Advisory; Event Planner earnings are void where prohibited or restricted by local law. Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations. Private Hilton Honors Reservation Number in the U.S. and Canada: 1-800-4HONORS. The code needs to be shared with the recipient of the gift, who then has to claim the elite status by visiting the elite status gifting landing page. What happened to them? The stay posted to my Hhonors account right away but there are no points. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel. Diamond Elite Members will have access to bid on exclusive Hilton Honors auction experiences that will only be available to Diamond members. Email address is required and will only be used for transaction and marketing communications related to this transaction. Therefore, a call will make things advance a lot faster. There are no blackout dates for booking a Free Night Reward. Free Night Rewards redemptions are subject to Hilton Honors Terms and Conditions; see Hilton Honors Terms and Conditions. So your next getaway is closer than ever. These Terms and Conditions ("Terms and Conditions") are intended to protect the members of Hilton Honors ("Members"), and Hilton Honors Worldwide, LLC ("Hilton Honors" or "We"). Rewards cannot be redeemed for cash, prizes or credit. By using or Expedited Check-In, the Member consents to the reservation of such credit by the hotel as part of the agreed-upon cost of service. Any points beyond these limits will not be posted to any Member's account. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room. All Weekend Night Rewards that were unexpired as of Mar. Example: If you book two rooms at the same hotel for a one-night stay you will earn Hilton Honors Points on both of the rooms, but you will only receive one-night credit total toward achieving the Milestone Bonuses and toward elite status qualification. Per existing rules, nights for stays that cut across years (December into January) will apply to the status year of the check-out date. window.mc4wp = window.mc4wp || { The elite rollover nights will be a calculated in excess of the elite tier status level as of December 31 before applying the calculation. Members who qualify to gift status the following year can gift to the same member. Members can utilize the 5th Night Free benefit on an unlimited number of stays annually. Please refer to our Privacy Policy for details. Hilton Honors discount does not apply to all available rates. } Total amount of incidentals and room charges were $2700. Hilton has a lot of difficulty posting preferred car rental partners points. Ask for ZipOut CheckOut or Video Check-Out. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. The sale or barter of any Hilton Honors Points, Certificates, Rewards Confirmations or other Hilton Honors benefits other than by Hilton Honors is prohibited. If you do not have eligible activity in any consecutive 24-month period, your accumulated Points will be subject to forfeiture. Members may earn a higher Elite status when their stays, nights or Base Points within a calendar year qualify the Member for the next tier, as set forth in more detail below. Points and Certificates accrued by Mutual Fund Members may be used by either spouse listed on the account. Additional terms and conditions for the auction platform are located on this page. Consult individual hotel listing on Hilton.com or at HiltonHonors.com to determine participation. If a member did not qualify to maintain their current Gold or Diamond status for the next calendar year, the gifted status will extend beyond the requalification period in April. A 20% bonus on Base Points earned during the period they are Silver Elite Members. Some Rewards may be available to print when redeeming online. The Hilton Honors Event Planner program is available globally at participating hotels in the Hilton portfolio. Members can track their progress toward hitting these Milestone Bonuses with the Hilton Honors app. Elite Rollover Nights are calculated as follows to apply to the next qualifying status year: Total qualifying nights at year end (inclusive of rollover from prior year) any elite rollover nights from the previous year (now expired) qualifying nights needed to renew your current elite status tier = elite rollover nights for next year. Bonus Points earned through eligible purchases on your Hilton Honors American Express card that post to your Hilton Honors account between now and December 31, 2023 will be considered Base Points that count toward Elite tier qualification and Lifetime Diamond Status. From the 1998 Hilton Honors Handbook (page 68, rule 12): Points and stay credits may not be earned when redeeming an HHonors Reward, frequent-flyer award, awards of travel Partners, or other promotional offerings using discount or free certificates. Members will earn an additional 30,000 Hilton Honors Bonus Points on their 60th eligible night per calendar year. You can cancel or modify an existing reservation made online using your confirmation number and either the credit card used for confirmation or your last name. Hilton Honors Bonus Point credit, including Points earned with partners and other promotional bonuses, will be awarded on one room only (except for the elite tier bonuses and quarterly promotions mentioned above). As a member, you can earn and maintain elite tier status based on the stays, nights, or Hilton Honors Base Points earned in any calendar year. All nights earned above the member's tier will rollover into 2023. If guest rooms are included in the contract, Members who reserve and pay for rooms under their own account are also eligible to earn Points for stays in accordance with Hilton Honors Terms and Conditions. The member who is gifting the status must elect which other member will receive the gifted status by 11:59pm EST on January 31st of each calendar year. For purposes of counting stays and nights for Elite tier qualification (as explained below) elite status gifting (as explained below) and milestone bonuses (as explained below), Reward Stays will count towards the number of overall stays and nights. Eligible nights are nights that are part of an eligible stay detailed in the Hilton Honors Terms and Conditions. Please note that the Rewards Desk at Hilton Reservations and Customer Care is open from 5:00 AM until 1:30 AM CT, 7 days a week. Online Point redemption for Hotel Reward Stays requests. If you are making a reservation by phone, please request Hilton Honors Discount. Hilton Honors Discount is only available for up to two rooms per member per stay. No. The request form on millennials, drones are missing hilton points request. Members will receive these Bonus Points once completing the eligible stay that achieves the Milestone Bonus. Thats the fastest way to claim your missing base points and associated bonus points (providing youve registered to the bonus promotion beforehand). When you reach Silver, Gold or Diamond status, you receive the added recognition and rewards of elite status including extra Hilton Honors Bonus Points for every qualifying stay, special on-property benefits and recognition, and exclusive reward opportunities. Promotional Rewards are for Standard Rooms only. Charges in connection with banquets or other catering functions are not considered "eligible folio charges" for purposes of Point accrual, with the exception of Points earned from qualifying meetings or events through the Hilton Honors Event Planner Program. Fees are based on the number of Points a Member transfers out of the account. Hilton Honors may attempt, but is not required, to send correspondence to active Members to advise them of matters of interest, including notification of Point forfeiture or Program changes. *Must be a Hilton Honors member. Requirements for being eligible for elite status gifting can be viewed in the Elite Status Gifting section. Do my Points expire? Members will not earn Points or promotional miles for incidental charges during hotel stays redeemed with a Marketing Partner's discount/free certificate unless otherwise stated on the certificate. Hilton Honors members must be the registered, paying and staying guest to qualify for on-property benefits. Terms and conditions apply., Opens new tab. Reward Stays are not commissionable to travel agents. A member can gift Gold status to one member, and gift Diamond status to another member. Neither Hilton Honors, nor third party companies participating as marketing partners in the Program ("Marketing Partners") will be liable for any failure to do so and will not be responsible for incorrect or inaccurate transcription of Member contact information, for problems related to any of the equipment or programming associated with or utilized by the Member, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any Web site or on-line service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated or postage due mail or other mail or e-mail for whatever reason. Upon submitting the required information online, you will receive your Hilton Honors number. For more information on the earning rules when booking multiple rooms, please refer to the Accrual of Points terms. The exchange rates are based on the relative costs of the currency being exchanged (Points or miles) and the costs of the rewards these currencies are redeemed for (free nights or free flights). Event Planner Bonus Points must be awarded for meeting room and guest room charges; eligibility of all other charges is at the sole discretion of the hotel. Specific Program benefits and services have been established for all Members; however, benefits and services offered by hotels within the Hilton Portfolio may vary. Earning nights toward gifting status will follow the same rules as earning nights toward elite tier status i.e. callback: cb However, it will earn you bonus and status-related points. Unless otherwise stated, quoted rates are per room per night, based on single/double occupancy and do not include taxes, gratuities, incidental charges and resort fees (if applicable). Standard Room and Premium Room Rewards are available at any hotel in the Hilton Portfolio that participates in the Hilton Honors Program, with no blackout dates. You will earn only one stay credit (including credit toward Hilton Honors elite tier qualification) and only one mileage credit. A number of services and benefits ('Amenities') are available to Members of Hilton Honors. Fill in the blank areas; involved parties names, addresses and phone numbers etc. Requirements for achieving the Milestone Bonuses can be viewed in the Milestone Bonuses section. A member must complete 365 days at Diamond status for it to be counted as a fully completed year. In the event of any Point or financial discrepancy, the calculations under these Terms and Conditions shall be based upon data contained in Hilton Honors records, and the data in Hilton Honors records shall take precedence over the data in any other records. Iberia forms: { In addition to the uses and sharing described in the Privacy Policy, we may use and share relevant portions of your personal information in order to administer the Hilton Honors Program. With Points & Money Rewards, you can book standard rooms using a combination of Hilton Honors Points and money. Outside the U.S. and Canada, call the Hilton Reservations and Customer Care office nearest you. To change the dates of a Reward Stay reservation, the Member should contact Hilton Reservations and Customer Care prior to arriving at the hotel for the Reward stay. Promotional Rewards involving no Point deduction will not be extended beyond the validity date, exchanged or re-deposited into Member's account for Points or future use. They will be credited to member accounts automatically throughout the calendar year in accordance with the Hilton Honors Terms and Conditions. Starting at Silver, at the end of the calendar year, any qualifying nights in excess of those required to qualify for your elite status level will be counted toward your elite status qualification for the following calendar year (January 1st to December 31st). Three total years at Diamond status (years do not have to be consecutive). For example, if a member achieves Diamond status on November 1, 2020 (for the current year or to maintain status for the subsequent year), a completed year at Diamond status would not occur until November 1, 2021. Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Individual balances will not be maintained or available to Hilton Honors Mutual Fund participants. double night credit) are also eligible and will be added to the total amount of eligible nights achieved to use Elite Gifting Status. Program membership entitles Members the right to earn Points, which can be redeemed for Rewards in accordance with the Terms and Conditions of the Program. Accommodations must be reserved prior to Hotel Reward Stay. If a Member requests Hilton Honors Event Planner Points from one of these hotels for a qualifying event, the hotel must award them. This may include sharing your personal information with our business partners in order to credit you with mileage or other benefits earned through your participation in the Hilton Honors Program. The link's located on the top right-hand side of the main page. 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