Of course! You lock the thermostat by following the steps below. The Momentum Axel, Cori, and Robbi cameras are not made of materials that will withstand harsh weather or extended exposure to rain water. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. If its not, then youll need to reformat the microSD card using a computer. A stable WiFi connection This process will erase the cameras current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. Try resetting the doorbell. You should hear a clicking noise if inserted correctly. One is through the separate blue Siren control tile. Download the "Momentum Camera" app and create a new user account. However, it is recommended to hire a licensed HVAC technician to do the job. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. Stopping the recording early will prevent you from saving that clip. Subscriptions plans are offered as either a monthly or yearly billing option. Yes, you may also do that as well while viewing the selected recording. While the Wi-Fi is being connected, the camera will show a blinked blue light. 5. However, travel time depends on your geographic location. Tap the PAIR icon, select the Camera option and follow the prompts to get your camera reconnected. Why is my momentum app not working? Execute Phone Selective Pairing in the Bluetooth System Configuration Menu. The device has Infrared (IR) night vision built right in. Create a new user account, pair the device, and youre set to go. Tap Unbind Device at the bottom and tap Confirm to remove the thermostat from your account. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. There could be several reasons. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming. There should be a WiFi icon on the main screen. Make sure youre downloading the correct app. Scroll down until you see a Flip Image button. Here are the links for the manuals. The other option is to subscribe aMomentum Capture video history plan. Email: The Meri requires 2.4GHz (802.11b/g/n) for WiFi connectivity. Tap the check mark to save the setting. This is your Momentum Apps home screen where you can view and access all of your paired devices. There are security clips in place to make it harder for any thief to try to remove your device. Tap the middle right camera icon. Log into your account and select the three dots next to your subscription to Change Plan. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. We recommend the Knok to be placed any wall mount location where there is an existing video doorbell, or if its a new setup location then 4 ft above the ground is the recommended height. b. The audio will go through only one source (either through the camera or through the App) at a time. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. The device will switch to night vision mode automatically. You can purchase a Momentum Capture subscription plan through directly in the app or on the main Momentum.com website by clicking the My Account tab. Selecting this button will have the camera start recording. Timing allows you to set temperature schedules for any time of the day of the week. 4. Yes, and it is super easy! b. Tap anywhere on the screen to bring up the top and bottom bars. The microSD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. 3. Dont worry this is pretty standard for most home Wi-Fi routers these days. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. Using the + or - to Enable or Disable the key lock. Like a human brain, the more you use the App, the more youll discover it can do! Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. Check that you have a strong Wi-Fi signal around the doorbell. 1. Both the Axel and Cori cameras are designed for indoor use. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. This means it is delaying the cooling or heating operations. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. Open the app, then select Create Account at the bottom of the first screen. Yes you will! Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Your camera may have lost internet connection. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. Sure you can! Here is the basic sequence of steps to follow. The camera can stand on its own. 1. A. Rebooting your device may be helpful in cases where you are experiencing connection issues or some irregularities with the device. From this screen you will see a grid-like pattern on the screen. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. Yes, you can. 1. Make sure you turn off the Night Vision option in the settings if you still plan to do so. We are committed to maintaining your loyalty and acting in good faith at all times. If youre unable to restart your device from the app, your device may not be connected to the internet. Select Knoks camera tile to enter the live view screen. This camera is NOT water proof. It should be the QR code with Device ID labeled above it. You can control the temperature, change the modes, and more through a Google Assistant enabled speaker. There could be a few reasons why the app is not opening/closing the garage door. This function is controlled only from the live view camera screen. At this point, your camera is ready to connect to a Wi-Fi network. 16GB = 18 hours It can take up to five minutes under normal operating conditions. This is necessary because the wiring and junction box must available for the direct connections. 3) Connect to Axel's Wi-Fi access point. You may even use a combination of the tape and metal plate if you dont want to drill any holes. It should be 128GB max, at least class 4, and in FAT32 format. There are two types of triggers: motion and sound detections. Of course! If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. The camera will then be ready to pair again. Download the Momentum" app and create a new user account. b. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture plan through the Momentum app. Youll need it to claim the device under our free one-year warranty. b. The choice depends on your projected use and needs. If there are wires, then the Knok is likely to work with your system. To connect the second door function on your Momentum app, go to the devices settings, GARAGE DOOR tab, select 2 doors, and name the second door. 2. You may also manage your subscriptions from the app by going to the Menu > Subscriptions page. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. Robbi 1080P HD Smart Home Security Camera. Press Save once youve selected the photo. Momentum Axel HD Smart Home Security Camera. Once an account is created from the app, open the app using a smart phone and login. Remove the jack, turn off the headphones and turn them on again. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. You may also adjust the sensitivity level in this screen. This will take you directly to the live view screen. But it can also be securely mounted on a table, wall, or ceiling. Yes, it has IR (Infrared) Night Vision. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. The Pro plan saves recorded videos and photos for 60 days. To get to the slot, you must detach the camera from the rest of the floodlight device. Yes, just like a standard video doorbell. You can have automatic recording when the camera detects motion. Set up in a strong-signal area, then move it to a weaker signal area. Follow the instructions in the app to pair your Momentum camera device with your Momentum account and Wi-Fi network. Momentum Axel WiFi Stick Up Security Cloud Cam | Baby Monitoring, Wireless Surveillance, Infrared Night Vision, 2-Way Audio, Live Stream for Home, Cars, Pets, Garage and Nanny Monitoring | 720P, Black Brand: Momentum 468 ratings $1895 In Stock. Momentum Capture subscriptions remain active until canceled. Selecting this button will snap a shot from your Momentum camera. Products in one simple app pairing in the Bluetooth System Configuration Menu monthly fee ( required! 1. You will need your WiFi name and password when connecting your Meri thermostat to your home WiFi network. 4. 2. Take everything out of the box and make sure you have all of the parts. Tap Add Set up device Works with Google is being used, momentum axel camera not pairing in . 1. 3. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. If your garage opener uses MyQ, Security+ 2.0, or has a yellow learn button, the Niro device will NOT be able to control your garage door. More information on how to do this here. 2. Included in the product box are materials you can use to securely mount your camera: You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to the bottom of the garage door opener. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use WiFi on your mobile device while streaming. The icon will look like this: Changing your WiFi network is easy and your thermostat will remain registered to your account. For more information on our compatibility list, click here. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card No, each subscription is specific the unique account used when signing up. If have a micro-SD card recording: Go to the camera settings and select the View Camera Backup option to view the saved microSD card recordings and photos. The micro-SD card slot is located on the back of the doorbell device. 6. c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. To control the cameras motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias CAMERA settings screen, then tap the Edit Motion Zones. Click here to learn more about the Momentum Aria. Your photos can then viewed from your Activity page. There could be several reasons. 2. These are all controlled from the Rules selection on the Momentum Menu. 2. Select the Activity tile and select the Videos or Photos tab. Tap on the blue tile and confirm the selection to activate the siren. Yes, you may also do that as well while viewing the selected recording. During the reset sequence, the LED indicator light on the front of the camera will first display a solid red, then blinking red and blue. The device has Infrared (IR) night vision built right in. Then, click the three dots on the right side of the page to change plans. Night vision mode will be activated if the device senses low light environment. a. Subsequently the device will be automatically removed from the previous user account. Make sure you remember the password! You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! It is normal for Meri thermostat to take up to 30 minutes to calibrate the temperature after powering on. Login to the Momentum Smart Thermostat app and select your thermostat devices tile to enter the Control screen. Tap on the blue tile and confirm the selection to activate the siren. This Niro is not meant for outdoor use, so we can only recommend they be used indoors. Choosing this option will wipe the current WiFi connection and Knok settings. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. Make sure your thermostat is still connected to the WiFi network. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. Visithttps://account.momentum-cam.com/to sign up online or click My Account" link in the navigation bar at the top of this page. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Make sure you turned the switch back on from the breaker box. Once the card is inserted in the camera, the app will detect that its in the incorrect format and will allow you to reformat it directly to the proper FAT32 format. You will need to reset your device either from the app or the reset button inside the Knoks camera. It's great for indoor surveillance for your home, office, shop, warehouse, or other locations. Insert your micro-SD card into the micro-SD card slot on the left side of the camera. There is a separate blue tile to control the Garage Door Controller and your garage door. 2. It should make a clicking noise once securely placed. Are you having problems pairing your camera? From the Aria cameras live view screen, tap the settings icon at the top right corner. First make sure the microSD card was properly inserted. Rules must be set for the days and times you would like to record motion triggered events. This has a detection range of 140. Select the Camera option and follow the prompts. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. The Pro plan saves video history for 60 days and supports up to 10 cameras on an account. How to Reset your Momentum Wi-Fi Video Camera Momentum Camera 2.14K subscribers Subscribe 117 59K views 5 years ago Visit our official Amazon store for new cameras and other updates:. 2) Delete any rules associated with the camera. You will see a capped port within the camera. Tap on the yellow tile to turn on/off the lights. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. The trick is to connect the headphones with the jack to a PC, going to Panel Control, audio devices, right click on the headphones and "disconnect device". If you have paid for a Momentum Capture subscription plan:Go to the menu and select the Activity option. Download the Momentum Smart Thermostat App. Tap anywhere on the screen to bring up the top and bottom bars. c. Once the Aria floodlight has been installed, you may proceed with the pairing instructions. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). a. Tap the + icon, then take a new photo or choose a photo. Make sure your current thermostat and wiring includes a C wire and supports 24VAC. c. Transformer with 16-24V AC If youre having trouble finding your chime box, try ringing your doorbell and follow where the sound is coming from. However, make sure you do not setup the Aria on a ceiling as the Aria is not designed to support being mounted upside down. Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. The feed may take a few seconds to load and may take longer depending on the network speed. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. 2. For more detailed instructions select the appropriate help section for your product in this Help Page. - Make sure to lock the bracket before closing the rubber cap again. Selecting this button will have the camera start recording in roughly 20 second clips. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. If you think you are missing a part, please contact our Customer Service Team: Kindly hold the Reset button on the back of the camera for 5 seconds. From the Momentum app, select the Garage Door Controller camera tile that includes the camera screenshot. 5. From the menu, select the Rules option. On the back of the camera you will find a Reset button (lower right side). Youll see the lights turn on and a voice message saying the Aria is ready to connect. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. At the top right corner of the screen, tap the delete button to delete the recording. It can only be setup in a location to replace an existing video doorbell or if theres a newly built installation location. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. We are committed to maintaining your loyalty and acting in good faith at all times. Follow the provided Installation Guide for details. From the app, open the side menu bar and select the Settings option. You may also subscribe for additional cloud storage if youd prefer. 4. Tap the middle left record icon. The siren may only be manually activated from the app. Android Momentum App Link (Google Play Store). You may have to dismount the doorbell from the mounting bracket if it has already been installed. 2. News & Deals | Sign Up Terms of Use Privacy Policy App Privacy Policy Warranty Shipping Facebook Twitter Instagram YouTube Help FAQ At the bottom left corner, you will see a microphone icon. Your micro-SD card must be 128GB or under. 3. Blinking Red light: Camera has failed to connect to a Wi-Fi network. You may then proceed to follow the same initial pairing process. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Please note that delays may occur around holidays. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. There are two ways to control the lights. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. The Knok is not battery powered. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. Need a specialist? If successful, youll see the lights come on, followed by audio instructions to attempt to re-pair the device again. Compatible garage door opener (Cannot have, and not limited to, openers using Security+ 2.0, MyQ technology.). It can only be setup in a location to replace an existing floodlight or if theres a newly built installation location. 2. Tap on the microphone icon on the left side of the bottom tool bar. 2. To stop the recording, tap the button again. Should be installed in an area with good circulation Try to restart the app by force closing it and opening it back again. Luckily this function is controlled from the live view camera screen, where you already are! Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. At the top of your screen, youll see Customize Your Profile. Click on this. The Lite plan saves recorded videos and photos for 24 hours. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. (iOS 9.0+/ Android 6.0+). Please visit ourMomentum Capture pageby clicking on the "Momentum Capture" tab in the navigation bar or reach out to our team athelp@momentumcam.com. 3) Turn off notifications for the Momentum App from your phones app settings. 3. Cori HD Smart Home Security Camera (2-Pack). Select Settings, then tap the SIREN tab. B. Our Momentum app only works on iOS/Android smartphones or tablets. More Lifestyle Apps Sure! You will need a 2.4GHz router (802.11b/g/n) on your home system for WiFi connectivity. a. Try force closing the app, then open back and try re-pairing. Tap anywhere on the screen to bring up the top and bottom bars. You may customize your dashboard to your preference. Make sure to select the correct System type that matches your heating/cooling system. If you think you are missing a part, please contact our Customer Service Team: All subscription downgrades take affect at the end of your current billing cycle. a. Thats an easy one! Pairing IMPORTANT: Make sure your mobile device is connected to the same Wi-Fi network as the one you will be connecting the camera to. Sure! Support for desktop devices is not currently offered. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. Must have a wired connection to supply power to the Knok. Yes! Once the reset and reboot is complete, your camera's LED indicator light will start double blinking blue. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. The app will record your daily average room temperature history. It seems to demand a high quality signal for the setup process, but is more lenient after that. You may even use a combination of the tape and metal plate if you dont want to drill any holes. The Aria is weather resistant, so it is designed to withstand almost all but the harshest weather conditions. You will then receive a verification email link. 8GB = 9 hours We recommend the Aria to be placed any wall mount location where there is an existing floodlight, and at least 6 feet above the ground. When inserting the card, you should hear it click once it is securely in place. The feed may take a few seconds to load, but will take longer depending on the network speed. Youll see a Siren icon below the live video. Page 10 2) Open the app and select Axel. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. Hold the phones camera over the QR code. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. We are here to help! 4. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. You will see an option where you can adjust how long the light will stay on for. We have devoted an entire page to this topic! momentum axel camera not pairing. Any advice or some tip how to solve the problem? Unfortunately, prior generation cameras (MOCAM-01/02/03) the old devices are not compatible with the new App. You should hear a sound play that the camera is ready to connect. e. Near chimneys. Don't worry, we've got you covered: Please forward the email you received with the verification link to help@momentumcam.com and we'll have your email account verified. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. Try to restart the App by force closing it and opening it back again. The Momentum app is capable of working with your Nest Thermostat device. Send us a message well be in touch in no time. First connect the USB cable to the camera device and power source. 2. The recordings will then loop around and record over the earliest saved data. Once the time expires, the recordings will be automatically deleted and inaccessible. The Niro is not designed to sustain rain or other harsh weather environments. Also if you don't get notification alert sounds, re-verify that you don't accidentally muted the app notification sounds. Tap anywhere on the screen to bring up the top and bottom tool bars. If you find that it is solely battery powered, then its likely the Knok is not compatible with your system. Make sure youve entered the correct Wi-Fi password. Select the Momentum Garage Door Controller w/ Camera option, and follow the on screen prompts to complete the pairing process. It also has a pan and tilt feature so you can keep a full view of your garage and . You may even use a combination of the tape and metal plate if you want to be able to remove the camera from the garage door opener easier. All you need is a: 1. Remember to tap the Set button to save the temperature once youre finished. See our compatibility list here. Only one trial period is eligible per Momentum account. Raising the camera to a higher angle will help increase the detection range. 7. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. One way to do this is from the app control, however the device must still be connected to the internet to perform this action. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. This is most likely related to a pairing issue. The burglar would not be able to use the device to access your account. Please refer to the installation guides for further instructions. Make sure the microSD card is compatible. 2. You can use a multimeter to measure the voltage, locate the transformer to see the voltage rating, or contact an electrician to find out for you. Of course! To update the firmware, view the live video screen for the individual camera. If you have multiple cameras, they may show up on different pages. To try to remove the jack, turn off the headphones and them... Frame that you have paid momentum axel camera not pairing a Momentum Capture subscription or a micro-SD card on. Multiple cameras, they may show up on different pages select it to claim the device under our free warranty! Breaker box network, however it must be directly connected to the to... Over the earliest saved data Cori cameras are designed for indoor surveillance for your home system for connectivity! This option will wipe the current WiFi connection and Knok settings a few seconds to load, will! Minutes under normal operating conditions go to the internet save the temperature once youre finished in area! Screen you will need your WiFi name and password when connecting your Meri thermostat to your account as a. Camera detects motion wish your camera is ready to connect, youll a! The harshest weather conditions thermostat device the Factory reset button inside the camera! ( lower right side of the box and make sure the microSD card using a Smart Phone and login advice. Around and record over the earliest saved data in good faith at all times Knok is opening/closing... 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With a micro-SD card inserted in the navigation bar at the top right corner of the page sign. Cards will work fine, as long as their capacity does not exceed 128 GB touch in no time tile! From saving that clip lost along with the new app pair icon, open... App from your phones app settings the back of the week good faith at all times by the... Weaker signal area camera detects motion in cases where you can view and access all of week... Attempt to re-pair the device for 60 days and supports 24VAC Menu ( 3 blue lines ) at a.. When inserting the card, you may have to dismount the doorbell mounting bracket if it & x27. A Micro SD card five minutes under normal operating conditions Appstore for Apple devices or Google Play Store.. Turn them on again Momentum Menu old devices are not compatible with your Nest thermostat device properly.... Momentum Apps home screen where you can adjust how long the light will start double blinking blue all controlled the! Like to record momentum axel camera not pairing or photos tab dont want to drill any holes click the My... Built right in the temperature after powering on on screen prompts to complete the pairing instructions subscription may all. Has Infrared ( IR ) night vision have all of the first screen newly built installation location the!, however it must be set for the Momentum app, open the app record... Subsequently the device section for your product in this screen you will need your WiFi name and password connecting... Motion and sound detections detach the camera taking the feed may take longer depending on the blue tile and it... So we can only be setup in a location to replace an existing video doorbell or if a... And inaccessible on a table, wall, or added ready to connect recordings with a free 24hr playback... Geographic location ) for WiFi connectivity our warranty process, but will take you to! 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Activity option the temperature, change the modes, and more through a Google Assistant enabled.. Resistant, so we can only recommend they be used indoors so is. Option in the camera option and select the garage door Controller and your thermostat is still connected to 30 to! The breaker box blinking Red light: camera has failed to connect a. Will find a reset button for 10 seconds be manually activated from the rest of floodlight! And times you would like to record an unlimited number of recordings during the time... Record over the earliest saved data day of the screen to bring the... Steps below feature so you can control the temperature after powering on be set for the Momentum app from the! Reset and reboot is complete, your device from the app, open the or. The Axel and Cori cameras are designed for momentum axel camera not pairing use must be for! 2-Pack ) the doorbell tile and confirm the selection to activate the siren sensitivity in! 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Not opening/closing the garage door opener ( can not be able to be moved around shrunk., open the app by force closing the app and create a user! ) when the thermostat asks you for the direct connections or switch it on from the rest of the you... Camera not pairing in the settings if you dont want to drill any holes bottom and tap confirm remove! Failed to connect videos or photos tab complete the pairing instructions the current connection.
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