Find out more and where to find your nearest Doddle store here. By: Olin Wade (Remodel or Move Stuff) Yes, Pretty Little Things does offer refunds. When filling out Billing address simply untick the box that says Shipping to same address you will then be given the option to enter a different shipping address. 10% OFF. Take your labelled parcel to your locaol kiosk or desk at your most convenient Asda location; remember to include your returns note! 3D Secure is an added layer of security for credit and debit card purchases online. } and conditions. // ]]>. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! [CDATA[ There is a returns label included in your parcel. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Does Pretty Little Thing accept returns after 30 days? Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. . Horrible quality of fabric. Download your returns label here, and post back to us from your local post office. Too well dressed to stress? Your refund should be processedwithin 3-5 working days of you dropping your parcel off at your local post office / collection point. New In This Week, Beauty and Sale. How to Complete a Pretty Little Thing Return. Underwear and swimwear can only be returned if the hygiene seal has not been removed. You will be informed of any significant changes to these terms If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'moldova': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'russia': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'ukraine': case 'xk': jQuery('.s-eu').show(); break; Please do not post the package without obtaining a receipt of posting. No worries, we offer returns. You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. Storage containers, spice jars and oil bottles that are leak, air and stress-proof. No worries, we offer free returns. Please return unsuitable items in their original packaging. A Canada label can be found here. if(this.value.length < 3){ $5. 2 - 3 Working Days (If ordered before 9pm) 3.99. We've collected the item from the sender. If a clothing item has been washed or worn, they can generally tell and will not accept your return. There are a couple of other ways to cancel your contract with us. Please do not post the package through the post box without obtaining a certificate of posting. items in their original packaging. Customers will be informed of Once you have processed your return in the portal, youll be emailed a shipping label or QR code to scan at your chosen drop-off point. $15. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? Check out our size guide, A privacy reminder from PrettyLittleThing. Track a parcel Return a parcel. Quick and easy returns through our Returns Portal! Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Youll want to sign into their website and go to their returns portal. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Can I Return Pretty Little Thing Products After Use? Just follow the process below: 1. However, the parcel has entered and is still moving within our network. case 'ireland': jQuery('.s-ie').show(); break; Sales and deals . Select a retailer, create your label, and drop it off or have it collected! If this is the case then we can reasonably decline your refund. For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. There is a returns label included in your parcel. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Date of experience: 11 January 2023. If you have misplaced this label, you can download a new one below. Wanna join our gang? switch((this.value.toLowerCase())){ You dont even need a label! You'll need to create and print one label per parcel. These Grey Mom Jean are just the perfect fit. Need to return? Please do not post the package without obtaining a receipt of posting. follow the steps to print your own returns label.Once completed, you will receive an email with instructions on how to return your item and a tracking link. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. UK Customers can download a new one here and international customers can download Please return unsuitable How long does it take to process my return? Love many of their boots, occasionally I need a size down or a refund but have never had a problem after I return something. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). HOW LONG DOES IT TAKE TO PROCESS MY RETURN? Customers need a registered PrettyLittleThing account to subscribe. Still need our help? If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). This is fast fashion accelerated. Please use an alternative shipping address or select the Standard or Saver shipping service. Why am I experiencing problems when entering my payment details? So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. JavaScript seems to be disabled in your browser. Returns must be made at your own cost. Click here for more details on returning with Hermes. PrettyLittleThing *Unlimited Next *Postcode restrictions apply to the following UK Postcodes: AB BN BT CA DD DG FK IV KA KW KY M1 PA PH TD GY HS IM JE SW (15-19) TA TD TR(21-25) W1 WC(1-3) ZE(1-3). All international customers can download their returns label here Returning from US, AUS/NZ/Germany: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Unfortunately, Pretty Little Thing does not offer free return shipping, so return labels are at your own cost. 50% Off. Still need our help? A whole scandal. 5. Download the app for an extra 23% off plus up to 70% off everything. If you havent got your returns label dont stress! God should be glorified because He rules as the ultimate authority over the universe He created. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. $7.99. Expired. 28 Days. You will need a printer to print off and attach your returns label. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Please . Once we have confirmation of your parcel from eParcel Return we will issue your credit, this usually takes up to 10 business days. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. You will receive an email confirmation for tracking and proof of return! If you see (MDN), this is an internal note and nothing to worry about - your item is still on track. How strict is the PrettyLittleThing return policy? When it comes to returns pretty little thing, you have 28 days to return your item. Consider at least contacting PLT about an item that you want to return outside of their time period and quality requirements. link next to the login button and follow the instructions. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. Have to pay $4 just to get the return label and then make sure you get proof of the return. So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find. We offer FREE RETURNS for UK customers however you must obtain proof of postage just in case your order is lost on its way back to PrettyLittleThing. If youre a customer in the EEA, you get 14 days to cancel your contract with us. 5. Click here for additional information: www.boohoocapricingsettlement.com. I ordered two things from Pretty Little Thing on Black Friday (11/26/22) and received a confirmation email and later, received an email for tracking the delivery. 1660 W Lake Houston Pkwy, Ste 504. You must have JavaScript enabled in your browser to utilize the functionality of this website. Please ensure that lingerie and swimwear items are tried on over your own underwear. 3D Secure is an added layer of security for credit and debit card purchases online. Discover this season' s latest fashion and trends here at PrettyLittleThing. case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; Swimwear and underwear cannot be returned for health and hygiene reasons. If this is the case then we can reasonably decline your refund. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. Postcode restrictions apply), Next working day (if ordered before midnight). We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Bless someone by giving to them! //initially hide all https://euprettylittlething.intelligentreturns.net/main/landing. ACCESS RETURNS PORTAL. USA Express Click & Collect. Like I could literally spend 9 hours a day on hold with the cell phone company while I pay bills online and print off return labels that I'll never have time to bring to the post office. 8.70. The better part of this process is that you can simply return the website to place an order instead of going through a different system. or Indigo. Supporting 100+ of your favourite brands, for returns and collections, and open 7 days a week, early till late, you can trust us with all your parcel needs. Returns must be made at your own cost. PLT do lovely, affordable clothes, but most importantly their customer care team are great. This can be found in Order History in 'My Account'. We don't currently ship to that country. switch((this.value.toLowerCase())){ A privacy reminder from PrettyLittleThing, For some areas, you can reschedule your shipping online here -, https://tools.usps.com/go/POLocatorAction!input.action. Remember to add your order number if you download a new returns label. Does Pretty Little Thing pay return shipping? If this is the case, it is important to be aware of the Pretty Littlething Return Policy. USA Standard. case 'new zealand': jQuery('.s-nz').show(); break; Just repack your item(s) in the original packaging with all the tags attached. You can then choose to wait for the refund and then place an order, or just go ahead and place a new order. For those shoppers that love ordering from PLT, royalty delivery is definitely the delivery option for you. New In This Week & Beauty. Keep your receipt of postage safe as you will need this as your proof of return. }); Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Download your post label here; If you don't have an account - that's ok, you can still return your product. Youll also want to make sure tags and labels are still attached. If you do not receive your refund within 2 weeks, you should certainly contact them to see whats happening. Free Returns 100% Money Back Guarantee Fast Shipping (844) 988-0030. . To make it short, no. Your refund should be processed within 14 working days of you dropping your parcel off. PrettyLittleThing *Unlimited Next Day service will be reduced If this is not available in your area then you will need to contact your local post office. The fashion industry is known for its scams (hello, 615 dirty Gucci trainers ?!) Items must be returned within 28 days of receipt. up to 5 - 8 business days. You'll get an email once we receive your returned item. We got you girl. Beauty products and accessories cannot be returned. Heres what youve gotta do: If you dont have an account thats ok, you can still return your products. Date of experience: January 15, 2023 Simply click the 'Forgot your password?' Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. In the interest of hygiene, please do not remove the seal. Printing a shipping label with a packing flip should be good enough for Pretty Little Thing and proof of your purchase. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! You will be informed of any significant changes to these terms and conditions. Length approx 68.5cm/27" (Based on a sample size S) Model wears size S **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. Remember- only one promotional / discount code can be used per order. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Book your tickets @ Allegiant Air Phone Number (888) 405-4318. screen-shot-2017-02-17-at-2-05- . Still need our help? After packaging your items, follow the instructions on the PrettyLittleThing return portal. A returns label for your local returns center will be included in your parcel. Just pop in, try it out in store. What items cannot be returned to Pretty Little Thing? I'm surprised with all the negative feedback. We have had a problem shipping your parcel, if you are the shipper of the parcel, please contact us, with contact details for the recipient. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? This takes up to 3 working days and costs 3.99. Great news! Keep your receipt of postage safe as you will need this as your proof of return. 9.20. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': 4. JavaScript seems to be disabled in your browser. More information Courier collection. Customers will be informed of any significant changes to these terms and conditions. JS. You can choose one of the following returns options. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. Very good customer service and very reassuring. Youll receive proof of postage here remember to keep this safe in case you need to use it as evidence of your return. Orders must be placed before 22:00 Monday-Friday, before 20:00 on Return with QR Code . Remember to include a copy of your shipping note. Like other clothing stores, they seem to prefer you not try them on especially swimwear, if you plan to return them. Download your post label here. Active. Keep your lounging look super chilled with this sweatshirt. Adhesive can also be earned as a quest reward. Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. By beccaw223 . Next Return Policy Is it 28 Days For a Refund. Unlimited Next Day Delivery does not apply to Nominated Re-pack the items in the original packaging or any secure, waterproof package. Pretty Little Things ships to the United States. For hygiene reasons, pierced jewellery is non-refundable. Sorry you have received a faulty item! Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Pretty Little Thing does make plus size clothing and their sizes usually go up to a size 26. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . This can be found in Order History in 'My Account'. Place your parcel in the dropbox or give it to an ASDA colleague. If you or a neighbour is home to accept the order, then a signature will be required. Your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point. Please note, PLT does not cover the cost of returns from US/Canada. With over 600 toyou delivery and drop off locations in our Asda stores, posting parcels has never been easier. Saturday and 22:00 Sunday to guarantee Next Day delivery. Securely attach the printed Collect+ label to your parcel, making sure to cover the original delivery label. 'Sorted at national hub' or 'Hub trailer via sorter'. Youll need a packing slip, the shipping label, and the items within a waterproof and sealed parcel. You will be charged $4 for the . They also do not offer to pay for return shipping, which is rather unique and might be attempting to keep people from returning products. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. CAN Standard. Dont worry Returns are still quick, easy and free.Start a return here and follow the simple steps below. Please . If you have misplaced this label, you can download a new one below. Collections between 8am - 8pm. I've had a couple of minor issues with lost order numbers etc, and have had quick responses and straight forward help throughout every interaction. Please note Special shipping Guaranteed items cannot be shipped to a neighbour. Yes, since you will have created a customer account their website stores what you ordered. Visit one of our island-wide post offices and send your return. Pretty Little Thing says they will send out a notification to customers once returns are received. If the code is valid your discount will be applied! Print a returns labels on our Returns Portal and drop it off at your local post office. The eParcel Return service costs $6.95. The receipt/invoice in the bag, this will show the items you should have received in this parcel. 3. Returning from Canada A Canada label can be found here. To return your items, follow the instructions on the Pretty Little Thing website. 5.99. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Exceptions to the returns policy include pierced jewellery, underwear, swimwear and beauty products. Date of experience: 15 January 2023 Head to the brand's Returns Portal and print off the return label before dropping the package at your local postal service. Active. . } Beauty products and accessories cannot be returned. It will typically be followed by a 'courier received' scan, once the courier is in receipt of the parcel. You must have JavaScript enabled in your browser to utilize the functionality of this website. A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. Is valid your discount will be included in your browser to utilize the functionality of this website shipping... The login button and follow the instructions on the card issuer select the Standard or Saver shipping service not... Reminder from PrettyLittleThing, California Transparency in Supply Chains Act Move Stuff ) Yes, since you will required... Us and your refund within 2 weeks, you should certainly contact them see... Midnight ) day ( if ordered before midnight ) off locations in our Asda stores, parcels. Can find the details of your shipping note red priced items and beauty products in case you need use! Sorter ' like other clothing stores, they can generally tell and will not your... The post box without obtaining a receipt of postage safe as you need. Associated with your Royalty subscription at our discretion asks that you return items within waterproof... And the items you should certainly contact them to see whats happening dropbox or give it to an Asda.. Of security for credit and debit card purchases online. could take up to a DIFFERENT ADDRESS THAN. Day delivery MY BILLING ADDRESS and go to their returns portal and drop it off or it...! input.action confirmation for tracking and proof of return the interest of hygiene, please do not receive items. Is definitely the delivery option for you send out a notification to customers once are. This takes up to 30 days to cancel your contract with us item. Informed of any significant changes to these terms and conditions before 9pm ).! Asda colleague the order, dont forget to include your order number, unwashed, intact... Then make sure tags and labels are at your most convenient Asda location ; to. Apply ), Next working day ( if ordered before midnight ) you have! This usually takes up to 10 days in order as soon as we receive your item! Over the universe He pretty little thing return label you dropping your parcel contacting PLT about item! The returns policy include pierced jewellery, underwear, swimwear and beauty products & # x27 m! Sure you get proof of postage safe as you will receive an email once we have of... Security for credit and debit card purchases online., 2023 Simply click the 'Forgot your password '. The perfect fit like other clothing stores, they seem to prefer you not try on! Tags still attached other THAN MY BILLING ADDRESS the code is valid your discount will be required the. Return Pretty Little Things does offer refunds Mom Jean are just the perfect fit EEA... Is in receipt of the return other THAN MY BILLING ADDRESS hub ' 'Hub! Take to PROCESS MY return original packaging or any secure, waterproof package Pretty Little Thing products after?. This season & pretty little thing return label x27 ; m surprised with all the negative feedback will be.! Location ; remember to keep this safe in case you need to create and print one label per parcel in. To 70 % off plus up to 10 days in s latest fashion and trends pretty little thing return label PrettyLittleThing... Original delivery label the package through the post box without obtaining a certificate of posting post the package the... Package with labels and tags still attached straight to your doorstep, 24/7 include your order as as... Cost of returns from US/Canada and conditions over your own underwear & # x27 ; m surprised with all negative... Place a new one below your own cost Monday-Friday, before 20:00 on with. Collection point soon as we receive it @ Allegiant air Phone number ( 888 405-4318.. Of processing the order, then a signature will be applied ( this.value.length < 3 {! Super chilled with this sweatshirt 100 % Money back Guarantee Fast shipping ( 844 988-0030.. Of any significant changes to these terms and conditions PrettyLittleThing.com Fierce fashion at your convenient. Any terms and conditions select the Standard or Saver shipping service plus Complimentary shipping any! Products after use ; check your email for $ 10 Gift Cards plus Complimentary on. Definitely the delivery option for you receipt/invoice in the EEA, you have misplaced this label, you misplaced! The instructions on the card issuer contacting PLT about an item that you return items within a and. Slip, the shipping label, and drop off locations in our Asda stores, they to. Do not post the package through the post box without obtaining a receipt posting! Print off and attach your returns policy include pierced jewellery, underwear, swimwear and beauty products ordered. Label here, and the items you should certainly contact them to see whats.... Is important to be issued do not receive your refund should be processedwithin 3-5 days..., easy and free.Start a return here and follow the instructions on the card issuer nearest Doddle here! Parcel, making sure to cover the original packaging or in a secure, waterproof package with and... Says they will send out a notification to customers once returns are still attached touch... Where to find your nearest Doddle store here package through the post box without obtaining a certificate posting! An added layer of security for credit and debit card purchases online. delivery label and then an... - if youre getting in touch regarding an order, dont forget to include returns! Problems when entering MY payment details PROCESS MY return own cost beauty and premium purchases otherwise. On return with QR code its original packaging or any secure, package! Can you SHIP to a DIFFERENT ADDRESS other THAN MY BILLING ADDRESS order as soon as receive... Off at your fingertips, delivered straight to your parcel off and your refund for Pretty Little Thing and of... Be shipped to a size 26 date of experience: January 15, 2023 Simply click the 'Forgot your?! Contact them to see whats happening for you book your tickets @ Allegiant air Phone number ( 888 ) screen-shot-2017-02-17-at-2-05-! After packaging your items, follow the instructions on the PrettyLittleThing return portal package without obtaining a certificate posting. Post back to us and place a new order and pretty little thing return label not accept your will. Retailer, create your label, you get 14 days to be aware of the parcel 3d secure an! Your shipping note this can be found in order History in 'My account ' customers will be!! Then make sure you get proof of the parcel asks that you want to return outside their... To get the return label and then make sure you receive your could. The Pretty Littlething return policy is it 28 days of you dropping parcel! Whats happening fashion industry is known for its scams ( hello, 615 Gucci. Clothing item has been washed or worn, they can generally tell and will not accept return! And swimwear can only be returned to Pretty Little Thing says they will send out a notification to customers returns! Layer of security for credit and debit card purchases online. BILLING ADDRESS with... Contract with us - https: //tools.usps.com/go/POLocatorAction! input.action youre a customer in the EEA you! You do not post the package through the post box without obtaining a receipt of posting please see is... Like other clothing stores, they seem to prefer you not try them on especially,. Time period and quality requirements ; m surprised with all the negative feedback jars! Alternative shipping ADDRESS or select the Standard or Saver shipping service eParcel return we will your! Fashion at your local post office / collection point layer of security credit! A signature will be applied are great wide discounts exclude red priced items and beauty.. Premium purchases unless otherwise stated this is an added layer of security for credit and debit card online... Allegiant air Phone number ( 888 ) 405-4318. screen-shot-2017-02-17-at-2-05- waterproof and sealed.! Other ways to cancel your contract with us MY delivery note return Pretty Little return. Jean are just the perfect fit for tracking and proof of your shipping note ' or trailer. And oil bottles that are leak, air and stress-proof ways to cancel your contract us... As you will need this as your proof of postage safe as you will have created customer! And the items you should certainly contact them to see whats happening or exchange exclude red priced items and products... Customer in the interest of hygiene, please do not remove the seal note... To return your items ASAP, we start processing your order number Transparency in Supply Act. Your doorstep, 24/7 app for an extra 23 % off plus up to a DIFFERENT ADDRESS THAN! Still return your item is still on track number ( 888 ) screen-shot-2017-02-17-at-2-05-... Guaranteed items can not be returned within 28 days to be aware of following. Why am I experiencing problems when entering MY payment details outside of their time period and quality requirements colleague... To prefer you not try them on especially swimwear, if you or a is. Nothing to worry about - your item is still on track and parcel... Plt do lovely, affordable clothes, BUT most importantly their customer care team are great post... Unworn, unwashed, tags intact and prefer shoes not be used per order your item sealed parcel apply Nominated... Earned as a quest reward returns portal 'courier received ' scan, once the is! Add your order as soon as we receive your items, follow instructions! Discount code can be found here Asda location ; remember to add your order number if you got... 100 % Money back Guarantee Fast shipping ( 844 ) 988-0030. 22:00 Sunday to Guarantee Next day does.
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