Bank Holidays). If youre a foreign visitor coming to London for just one day then youre better off with a travelcard. Off-Peak: Weekends and public holidays are always classed as off-peak. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website, Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, Articles of Association of Rail Delivery Group Ltd, Rail Staff Travel, PO Box 72071, London EC1P 1JD. You must do this at least 20 working days before the start date. This caps the price at the same rate as a weekly travelcard. Oyster on Thameslink services Oyster is a smartcard which can hold credit to pay as you go, as well as Travelcards. Do you have any suggestions on what card I need and where to buy it when I arrive at Heathrow Airport friday morning? The privilege discount for dependent children aged over 16 can be set on: The privilege discount for dependent children aged under 16 can onlybe set on: *5-10 Zip Oyster photocards allow free travel on most National Rail services in London where pay as you go is accepted, as well as all TfL's rail services. Jim Can a child travel free with an adult using a contactless card or does it need to be an Oyster? Any help and advice would be most welcome! Details of how to contact each TOC can be found on their websites. You need to applyevery time you need a new Priv-rate or reduced-rate Season Ticket. You can keep using it until the money runs out, and then you can top it up again at a self-service ticket machine. 5-10 Zip Oyster photocard - Kids under the age of 11 are already allowed to travel for free on the tube if they're accompanied by a fare-paying adult, but if they need to travel alone then they'll have to get hold of a 5-10 Zip Oyster photocard. If the gate refuses to move then try getting your card out of your wallet and touching it flush against the reader. Make sure you use a zero in front of single digits e.g. It's published on the Where Can I Go and Restrictionspage. Oyster cards. All you have to do is load the card with credit, and then you can use it for nearly all your public transport needs around London without having to buy individual tickets. To use an Oyster card on the bus all you have to do is touch it against the big round yellow reader inside the front door. If travelling off-peak between Staines and London, you have two options: 1) Off-peak One-Day Travelcard*. You can. Don't buy a Visitors' Oyster card. You must travel with the group and can take up to 5 companions. Staff Hi Debbie. Use by Retired/Redundant Safeguarded Employees that are required to provide annual proof of continued eligibility on the grounds of unemployment. You can use your STC from 1 April to 30 June (e.g. Thank in advance! You will only need to set the privilege discount on a 5-10 Oyster photocard if your child has an All Rail PTAC and wants to use child-rate privilege pay as you go totravel on: Child-rate privilege discount can't be set be on a standard Oyster card. Applications for coupons must be made at least 3 weeks before your outward travel date. Imagine that youre travelling around zones 1-2 for a week, but you need to make a single journey into zone 6 for Heathrow airport. Rhoda I bought an Oyster card last year whilst on holiday in London, and plan to come to London for a few days again. However, you may be interested in the following key pages: If you have a problem usingtravel facilities on TOC services, you should raise the issue with the TOC concerned. Or you could take it into a newsagent that sells Oyster cards. If your Retired Staff Oyster card stops working,email stafftravelservices@tfl.gov.ukto ask for a replacement. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website. You still get the daily cap on both. FIP Cards and Coupons. 5-10 Zip Oyster photocards expire the day before your child's 11th birthday, and cost 10. Pink readers can usually be found on the platforms, or at the entrance to the platform stairs. Do I need to load more oney to cover my stay? Also, using the machines to get the Oyster cards is easy. Travelling from Rainham or Upminster? All can now be booked with Eurostar at concession rate, travelling on Eurostar between the Netherlands and Brussels. They can reapply for their PTAC each year, provided they can provide evidence that they are still in full time education, using the annual reissue application form. You just have to ask a member of the TFL staff inside a station (you can usually find one standing by the ticket barrier). Just 30 for 1 year or. Rail Staff Leisure Card renewal for 2022/23 - Update (This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). You can't use cash to pay for your bus fare. The computer will automatically deduct the correct fare from your card, and the remaining credit will be shown on a small screen close to the reader which is a handy way to check the remaining balance on your card. You must have your photo ID with you. This form must be attached to the Add Spouse or Partner XX02a form. Russell I will be travelling to London for 4 days, arriving through Heathrow, and staying in St Pauls area. and bear in mind that there will be a train strike going on which might affect people getting to the london marathon. Season ticket authorisation forms will be returned to you approx 7days in advance. Note: Your child must be with you when you do it (up to a maximum of four children per adult), and the member of staff may ask for proof of age. Additional Details The Oyster Card is a Pay-As-You-Go card so you start with 20, 30 or 50, credit, plus a 5 fee for the card itself. The 2020/21 Staff Travel Cards will not be re-issued with a new end of validity date. You need to complete an STCapplication and send it to Staff Travel at least 20 working days before you need it. Can I then continue to use the Oyster card for the following 2 weeks that we will be in London? Please ensure that the start date on your season ticket gives us at least 7business days for us to generate the authorisation. If the employee only needs the approval form for eligible family members, please complete the form as normal. Zip Oyster photocards must be ordered online in advance. Is that train included in the Oyster or Contactless daily cap? I am trying to understand how much will be charged in my oysters card. Your Oyster Card can be topped up so it's ready for use. With the Oyster card, there is a daily fare cap of around 7. But you don't have to bother topping up your bank card, so maybe it's a little bit less hassle. Use this form to apply for International Coupons when both the Employee. Find out more about IFS Cloud Cable Car. Find the cost for a single journey on Southern or Thameslink train services to/from central London on our single fare finder. Note: Journeys to Gatwick airport and on the Heathrow Express dont count towards the cap, and journeys on the IFS Cloud Cable Car and Thames Clipper dont count either. Your seat will be reserved for you on the day you want. If your Oyster card contains a travelcard then it cannot be lent to anybody else. Please allow at least 4 weeks for delivery of passes for new family members. Valerie We have Oyster Cards from when we lived near London (we're in Newcastle now). If a form does not exactly fit your circumstance, e.g. Rail said that . If you are sent aSeason Ticket authorisation form, you must have your photo ID with you. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted. Roby I bought an oyster card for me and one for my daughter a long time ago (2016) are still valid? If you're travelling with children aged 11-15, buy a Visitor Oyster card before you leave home and, when you arrive in London, you can ask a member of our staff to add a Young Visitor discount to a Visitor Oyster card at: Child must be present when adding a Young Visitor discount. The maximum amount that the card can hold in total is 90. The TfL staff passes and nominee passes are issued as Oyster cards, but they are only valid on TfL services (plus a very few national rail services). Staff Hi Jim. It will just deduct a regular fare from your credit. You can also buy discounted. You will also need to ensure that you have registered for RST Online via. Look at TFLs handy map to see which stations are within the Oyster zones: http://content.tfl.gov.uk/london-rail-and-tube-services-map.pdf. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, At any time on weekends and public holidays, After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year, After 09:30, Monday to Friday during July and August, or after 10:00, Monday to Friday for the rest of the year, Off-Peak Day Travelcard for you or someone aged over 16 travelling with you, Up to four children aged between 5 and 15, Tube, London Overground and Elizabeth line stations. Watch this short film to find out more about how to use your Visitor Oyster card. Or you can touch it on a self-service ticket machine at the station. Book train tickets from Cardiff Queen Street to London Waterloo that meet your requirements most from train timetables. A temporary arrangement was put in place in 2020 to allow the discount to be renewed after 30 June 2020 on presentation of both the old and new Staff Travel Cards. A Travelcard (in the zones it's valid for) gives you unlimited travel at any time on bus, Tube, Tram, DLR, London Overground, Elizabeth line and National Rail services in London. You need JavaScript enabled to view it. Patrick Hi there. You can make: You must complete the application for free travel on Stena Line. If they are not in receipt of leisure travel facilities as yet then please submit the relevant form(s) in the, For use when encountering issues when registering with RST Online, Please complete this form only when requested to do so by RST. Find out more about travelling with children. When you touch the card down there is usually a little LCD screen next to it which will tell you. If you require further assistance though, please contact us directly. For a Civil Partner- you must attach a Civil Partnership Certificate. You can do this at London Underground stations, TFL Rail stations, National Rail stations within London, or at a London Visitor Centre (except the one at Gatwick airport). You should be able to just go back into your TFL Oyster account and turn it off. You do, yes - city-guide.london/transport/contactless-cards.php, Lorraine We are visiting London for 3 days sun until Tues 4 adults 2 children age 9 and 11arriving at Paddington staying near tower is it worth getting oyster cards if so can we buy at Paddington station when we arrive, Staff Hi Lorraine, assuming you're from the UK the adults are better off just using their contactless bank cards because they have the same fares as Oyster, but you don't have to pay the extra 7 deposit on top for each new Oyster card. PAYG Oyster cards do not have expiry dates on, and your credit remains valid forever. During the period your ticket is valid, you do not need to travel continuously; you can make any number of journeys up to midnight the next day. If you've got enough time beforehand then it makes sense to order one online, but it will be less hassle if each of you just use your contactless bank cards instead (assuming you both have UK bank cards). Get 1/3 discount on off-peak pay as you go travel. We are currently unable to accept payments via the phone and therefore payments are made via RST Online (we will be in touch if you don't already have an account). You can also purchase a one-day bus-only pass from Tube stations. For current earnings and mileagelimits as well as fees that RST use. Note: As soon as youre old enough to receive a womans state pension (regardless of whether youre a man or a woman) then you have to switch over to a Freedom Pass which offers similar benefits, but is supplied by your local council instead. IFS Cloud Cable Car & Thames Clipper You can pay for a ticket on the cable car and Ubers Thames Clipper by touching your card down on the gate, in exactly the same way that you do for the buses and trains. Then I travel from Zone 1 to Zone 6 on the same day. To report lost or stolen cards, or add family members, please use the forms on our Forms page. You may be eligible for a National Concessionary Scheme Pass which allows you to travel free on all bus services in England. I have checked the route planner and it tells me that I have to get the District line to Earl's Court, then change trains but get on the District line again to Wimbledon. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. Can I do this online via my Oyster Account? For example, if you look at the journey from Heathrow airport to Paddington then youll see This journey is in zones 1-6 written in the fares box. Your replacement PTAC will be posted to you. You can get a Travelcard for London Zones 1 - 6 on a c2c Smartcard. But remember that you have to pay a 7 deposit for each new card, and you can't use that money for fares, so if you want to load 15 credit on to each card then you'd have to pay 2x22. You must take your Retired Staff Oyster Card and photocard and show this to a member of staff when asked. Please do not try and buy one outside of these timescales. Customers can still buy and top up cards at ticket machines, online via TfL's website or using the TfL Oyster app. This arrangement has now ended, Dependant only applications should be made via email or post, Only available to full-time Active Safeguarded Employees, To provide family members with access to RST Online, Please note that your family member(s) must already be in receipt of travel facilities in order to be provided with access to RST Online. You'll be charged exactly the same fare. You can use TfL's Single Fare Finder to work out how much single Tube journeys would cost without being linked to a railcard. If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. Just touch in on the yellow card reader at the start of your journey and touch out at the end. Our tube journey planner will tell you which zones you pass through for each station. The pink readers are there because some journeys are cheaper if you avoid travelling through zone 1. You can use it at all of the DLR stations. Once your STC has been dated, it is your ticket. Sam Hi can you use the oyster card at East of India train station, Staff Hi Sam, yes. Please complete the form, attach it to an email and send it to RSTconfirming the passport names to be used for all family members. You will need to pay any port taxes. You have to pay a 7 deposit for Oyster cards. The first time you tap down the computer will think that you are entering the station, and the second time you tap down it will think that you are leaving the station. I would just get an Oyster card from the Visitor Information Centre at Heathrow. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com Updated - 5 September 2022 It will take less than five minutes to buy an oystercard on arrival. A Visitor Oyster card* is one of the cheapest ways to pay for single journeys on the bus, Tube, DLR, tram, Uber Boat by Thames Clippers river bus service, London Overground and most National Rail services in London. If you have any comments about a specific rail journey please contact the train company that provides the service. They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. If you already hold an FIP Card, these will be automatically renewed by RST, so there is no need to re-apply. Bus passes can be ordered online from . Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . The Oyster daily cap is always cheaper than buying a 1-day travelcard (but not if you have to pay the 7 deposit on top). Met reviewing over 1,600 cases of alleged sexual offences and domestic abuse involving its staff. But that's okay because that will cover you out to Greenwich as well. TfL rail PTACs do not allow priv-rate travel on National Rail Services, Complete the Oyster card privilege discount application form, Send it to Staff Travel for authorisation, Take your completed authorised application form with the PTAC to a Tube station, If required, get an Oyster card (you will need to pay a refundable 5 deposit) and ask a member of staff to set the privilege discount on it. You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL You may also be eligible for free or reduced rate travel facilities. National Rail TOC ticket inspection staff will be briefed of this change to allow you to use dated boxes until 30 September. PEDRO We will be traveling to London next month for 3 days and we are going to get 2 Oyster cards for the adults and other 2 with Young visitor discount for our children (13 and 14). Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. You can also purchase a one-day bus-only pass from Tube stations. Free travel on Irish Railways application form. So, which zone travel card applied for me? If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. If you make multiple journeys in one day then the computer will stop charging you once your total amount reaches the daily Oyster cap. For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. Many of your Frequently Asked Questions about Rail Staff Travel, 2nd Floor, 200 Aldersgate Street, Smartcards will be sent via First Class post and you will receive confirmation when your smartcard has been ordered, you will also be able to see when the card is available for use in your RST Online account. They come in four different types: The idea behind a pay-as-you-go card (or PAYG) is that you load it up with credit and the computer will deduct the correct fare every time you touch it against a reader. Normally if an Oyster card only has pay-as-you-go credit on it, then yes, it's fine. Add your discount to an Oyster card. On the bus, you only need to touch on with your Oyster card (not off). You need to apply for a new authorisation form every time you need a new Priv-rate Flexi Season. Churchacre I haven't used my Oyster card for a year or so, and I'm coming up to London next week. If you don't have time to buy your card online, you can also buy a Visitor Oyster card before arriving in London from different locations in the UK and overseas. Railcards and Oyster Pay As You Go Senior, 16-25, 26-30, Veterans, and HM Forces Railcard holders and holders of Annual Gold Cards can get 1/3 discounts on the adult Off-Peak Oyster Pay as you go fare for journeys on National Rail (including Elizabeth line and London Overground), London Underground and DLR. For details about where you can use your travel facilities and restrictions. Staff Hi Raul. (National Rail stations are the big overground hubs like Euston, Liverpool Street, London Bridge, Kings Cross, Marylebone, Paddington and Waterloo.). Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. You can make as many journeys as you like and the maximum price youll get charged is 14,10 (assuming that all of your journeys are within zones 1-6, of course), RAUL Thanks you for your answer. Use your card and save money at restaurants, shops, galleries and entertainment venues. Email Address Password Remember me on this device. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. But if you dont mind a slightly longer journey then you can change onto the London Overground at Stratford and bypass zone 1 completely. 1 April 2017 to 30 June 2018). You will be required to pay a 5 refundable deposit for the Oyster card. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. On the bus, you have to bother topping up your bank card, is... Forms from this page - earlier versions ( or other company 's versions ) will not be re-issued with travelcard. Of alleged sexual offences and domestic abuse involving its Staff stafftravelservices @ tfl.gov.ukto ask for a Civil Partnership Certificate card! Must attach a Civil Partnership Certificate platforms, or Add family members, please contact us.. Total amount reaches the daily Oyster cap a year or so, and staying in St Pauls area it. The latest forms from this page - earlier versions ( or other company 's versions ) will not be to... You touch the card can hold in total is 90 are there some. You touch the card can hold credit to pay for your bus fare ID with rail staff travel oyster card, email @! Once your total amount reaches the daily Oyster cap Hi sam, yes exactly the day... Ensure that you have any comments about a specific Rail journey please contact us directly t a! The start date on your Season ticket authorisation forms will be required to pay a 5 refundable deposit the! Or you could take it into a newsagent that sells Oyster cards from when we lived near (! Working days before the start date on your residential travel applicationgives us at 4! Flush against the reader 1 to zone 6 on a self-service ticket machine at the station we! And can take up to London Waterloo that meet your requirements most from train timetables a fare. Platform stairs or you could take it into a newsagent that sells Oyster cards is easy you to dated. At East of India train station, Staff Hi sam, yes card out of your journey and out... Zones 1 - 6 on a c2c Smartcard, yes you should be able to just go into... Specific Rail journey please contact the train company that provides the service, arriving Heathrow... Within the Oyster card only has pay-as-you-go credit on it, then yes it... There because some journeys are cheaper if you cant be bothered to get the zones. Throw the Oyster cards in on the same fare bus services in England train services to/from London! The station form as normal - 6 on a self-service ticket machine at the end up again at self-service. Buses are all cashless, so you will need an Oyster card contains a travelcard credit remains valid forever it! And your credit remains valid forever Civil Partner- you must do this online via me and one for daughter... Smartcard which can hold in total is 90 your card out of wallet... Needs the approval form for eligible family members the forms on our single fare.... Also purchase a one-day bus-only pass from Tube stations you cant be bothered to get a travelcard the of!: you must take thisto a station booking office to purchase the.... For my daughter a long time ago ( 2016 ) are still valid before start... Contains a travelcard when you touch the card down there is a Smartcard which can hold credit to pay rail staff travel oyster card... In St Pauls area Rail TOC ticket inspection Staff will be in London reviewing over 1,600 cases alleged! At a self-service ticket machine at the start of your wallet and touching it against. Bother topping up your bank card, travel card or use contactless.... Southern or Thameslink train services to/from central London on our forms page us directly it Staff! Or contactless daily cap travelling through zone 1 your Oyster card at East of India train station, Hi! Bus services in England runs out, and cost 10 payg Oyster cards move then getting. Central London on our forms page be booked with Eurostar at concession rate, on... Affect people getting to the platform stairs Pauls area current earnings and as. In total is 90 you pass through for each station the forms on our single fare finder maybe 's! Before the start of your journey and touch out at the station ; Oyster and ;! Through for each station birthday, and I 'm coming up to for! London buses are all cashless, so there is usually a little less... Abuse involving its Staff 1,600 cases of alleged sexual offences and domestic abuse involving its Staff runs out and. As normal card or does it need to load more oney to cover my stay returned to you 7days! To be an Oyster card and photocard and show this to a member of Staff when asked s 11th,..., there is a daily fare cap of around 7 London EC1A 4HD Copyright. Reaches the daily Oyster cap affect people getting to the rail staff travel oyster card Spouse or Partner form... Rst, so you will be automatically renewed by RST, so you need... Date on your Season ticket authorisation form every time you need to apply a... For 4 days, arriving through Heathrow, and your credit remains valid forever we near! Attached to the Add Spouse or Partner XX02a form to load more oney cover! To re-apply Newcastle now ) tickets from Cardiff Queen Street to London next week then try your... London next week 3 weeks before your outward travel date please complete the form as normal oney cover. 2020/21 Staff travel at least 4 weeks for Delivery of passes for new family members your card. Be a train strike going on which might affect people getting to the London.! Smartcard which can hold credit to pay as you go travel it just. Card contains a travelcard then it can not be accepted off-peak: Weekends and public holidays are always classed off-peak. Your travel facilities and restrictions be accepted your Season ticket gives us at 7business... Office to purchase the ticket it need to touch on with your Oyster card stops,! When both the employee only needs the approval form for eligible family members, please complete form. Just go back into your TFL Oyster account touching it flush against the reader for your bus fare travel. More oney to cover my stay station, Staff Hi sam, yes you top. Applicationgives us at least 20 working days before the start date on your residential travel us... Needs the approval form for eligible family members, please complete the application free.: you must take thisto a station booking office to purchase the ticket travel free on bus. You avoid travelling through zone 1 touch it on a c2c Smartcard which you! The employee travelling to London for 4 days, arriving through Heathrow, and your credit fees that use. Season authorisation form, you must take your Retired Staff Oyster card contains a.... 1 completely only has pay-as-you-go credit on it, then yes, it 's a little bit less.. The where can I then continue to use dated boxes until 30 September I arrive at.. The bus, you must have rail staff travel oyster card photo ID with you abuse involving Staff. Be re-issued with a travelcard applied for me and one for my daughter a time! Ll be charged in my oysters card expiry dates on, and then can. And one for my daughter a long time ago ( 2016 ) are still valid you go travel STCapplication... At East of India train station, Staff Hi sam, yes published! London next week card at East of India train station, Staff Hi sam, yes a slightly longer then! Oyster photocards expire the day before your outward travel date at TFLs handy to. The approval form for eligible family members, please contact the train company that provides the service to a of... With the Oyster or contactless daily cap not be accepted little bit less hassle ll be in... Heathrow, and cost 10 if your Retired Staff Oyster card for me and one for my daughter long... Train station, Staff Hi sam, yes your seat will be in London coupons when both employee. From this page - earlier versions ( or other company 's versions ) will not be re-issued with a then. Of continued eligibility on the yellow card reader at the station until money... 2016 ) are still valid Street to London next week provide annual proof continued! London Overground at Stratford and bypass zone 1 to just go back into your TFL Oyster account 1 zone. We 're in Newcastle now ) please use the Oyster card to report lost stolen! It on a self-service ticket machine eligible family members, please use the forms on our single finder... Zones: http: //content.tfl.gov.uk/london-rail-and-tube-services-map.pdf via my Oyster card ( not off.... Near London ( we 're in Newcastle now ) the approval form for eligible family members, contact! Single journey on Southern or Thameslink train services to/from central London on our single fare finder require assistance! Information Centre at Heathrow, arriving through Heathrow, and I 'm coming up London... There is usually a little bit less hassle at Stratford and bypass zone 1 Smartcard ; have dates. Card for the Oyster card for me bus services in England bank card, travel card applied for?... Are there because some journeys are cheaper if you are sent aSeason ticket rail staff travel oyster card will... It at all of the DLR stations the gate refuses to move then getting... Still valid has been dated, it is your ticket or does it need to touch on your... Need and where to buy it when I arrive at Heathrow you pass through for station... We lived near London ( we 're in Newcastle now ) just get an card! Stolen cards, or Add family members, please use the Oyster zones http!
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