Pendleton’s model of feedback helps make the learning experience constructive by: Highlighting positive behaviours; Reinforcing these behaviours and including a discussion of skills to achieve them; and; Discussing what the person could have been done differently. As you do become more comfortable remember that effective feedback must display certain characteristics: DESC Script for Assertiveness Best Practices, Yale University - Adapted from Sharon and Gordon Bowers – “Asserting Yourself” RESPONDING ASSERTIVELY USING A DESC RESPONSE: Describes a behavior that has a negative impact on the speaker. This model is designed to help you to get your message clear and it can even take the stress out of the feedback conversation for those of … Describe: When you swear and threaten me in front of the patient, like you have just done while we were examining Mr Smith…. If you visualize a star, much like the one in the image to the right, you can divide that star into three sections. Like. DESC is simple and it works.

Pendleton’s Model of Feedback. The purpose of this model is to help you to visualize a pattern of giving good positive feedback, and encouraging individuals to take initiative and complete their tasks efficiently..

The first step is to Describe the perceived behaviour. C: Consequences stated.

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0. The scenarios below give examples of how to use the DESC model to address uncivil workplace encounters. DESC in action: Three scenarios The DESC model for addressing incivility has four elements: D: Describe the specific situation.

DESC in action: Three scenarios The DESC model for addressing incivility has four elements: D: Describe the specific situation.

SmartDraw includes 1000s of professional healthcare and anatomy chart templates that you can modify and make your own.

THE DESC MODEL FOR ASSERTIVE COMMUNICATION This is a communication formula which can be useful in dealing with conflict and confrontational situations.

Register Today. Basic Coaching - Giving Feedback with D.E.S.C. . The DESC (Describe, Express, Specify, Consequences) scripts below have been created to assist those who would like to address someone who is bullying them.

DESC can be a powerful technique to provoke behaviour change. The DESC model. Participants in our “Practical Toolbox for Managers” seminars often highlight DESC as one of the most valuable tools they take away. DESC Model. Create healthcare diagrams like this example called The DESC Model for Assertive Behavior in minutes with SmartDraw. “When you did this I felt hurt.” “When you said.

Finally, when considering the takeaway, it’s always a good idea to engage with the employee on how they could handle the situation more appropriately in future. “You said such and such. The DESC Model for Assertive Behavior.

One type of effective model for such feedback is known as the STAR model.

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