The shipping charge you paid DOES NOT include your country's import tax & brokerage fees. Honestly if I could give 0 stars I would! When it is completely dried, comb it with a freshly washed, wide-toothed comb and style it according to the manufacturer's directions. I've ordered many times from them and haven't had an issue. The selection of cute wigs is wonderful! You may cancel or change your order if the order is not shipped out yet. you are provided. Amazing! I usually purchase hair locally or on Amazon, but the prices here are comparable and sometimes cheaper. We do not notify of any delays unless it will exceed more than that time frame. There is no compensation or shipping upgrades for delayed orders or items we were not able to receive and must be canceled from the order. She literally called me a liar. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. The absolute WORST customer service imaginable. It is almost a month later and I still have not received my order. Remember the model is not you and might look different on you. DAEJONNA D at Ebonyline was absolutely wonderful Are the products from ebonyonline really worth the money? Tracking Number(s): 61290988116522405530 Refer to shipping policy for exclusions. NEVER AGAIN WILL I ORDER FROM ebonyline. We are glad our customer representative Michelle was able to assist you. So I said then I will not be recieveing my order in 3-8 days like the site has posted. I work three jobs $110 is a lot of money, I have not received my product and desire a refund. I really wish I would have read these reviews first. Please review the Policy on the link below. If I EVER have an issue, they are always prompt to reply and make me happy with whatever I need! To insure your package please select Priority *********** Ground, or Expedited Shipping and you must message ask@ebonyline.com to add a signature required at an additional cost to protect your package. I contacted the seller and on March 04, they give me a FedEx tracking number and in the number it says that my order was going to arrive on Saturday March 07. Thank you for helping a girl feel beautiful again after hair loss. elleayebeWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. We are not liable for lost or stolen packages after they have been marked as "delivered" by the carrier. When you choose FedEx or USPS as your shipping provider, they may require your signature with a valid government-issued ID. It is same as stores asking your id for credit cad sometimes. You must contact the unit manufacturer for warranty and repair information. Absolute worst online shopping experience. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Skip to the beginning of the images gallery. The shipping is excellent! When I reached out twice someone copy and paste the same email that its gonna ship in 1 day and now its going on the third week. Color I wanted to know about a specific wig and my questio. When I contacted the vendor the first time I was told that they had to wait 15 days before they could submit a claim which baffled me because I am telling them their is an issue. I told again the same day shipping with 3-8 days is misleading. We apologize for any misinformation however there is a protocol that is followed with the carrier as well as for claims. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). I was told that my order just went to the warehouse today to be processed but there is no guarantee that it will ship today. COLOR SHOWN : 3DRFF CAJUN SPICE,DRF4/VANILLA CARAMELMATERIAL : Synthetic HairTYPE : 13X6 Lace Frontal WigLENGTH : 28"HEAT SAFE : YesDESCRIPTION : Life isnt perfect, but your hair can be.Lacefront Perfect Hairline is your most natural-looking wig yet.Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline youve been looking for.Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. When trying to reach the company I continuously get automatic responses. Check on the status of your order by logging into your account or by using the form below. Order Shipments They've also made it very clear that they do no adhere to the BBB.Any assistance you can give me in this matter would be greatly appreciated. DO NOT ORDER HERE. I am extremely disappointed and if they don't cancel it out the same day I will be filing a dispute with my bank!I should have researched these crooks before I made a purchase. Outre Lacefront Melted Hairline Lace Front Wig - Alexandra. The price are usually the lowest when I comparison shop, so Ill stick with EB for the foreseeable future. Most definitely will be ordering from this site again. Will you provide a tracking information link on your website, e.g. Modification & cancellation policies rating: Yes, Ebonyline.com does allow order changes & cancellations. We do apologize for those delays with the carrier . If you are the server administrator. I would definitely recommend ebonyline. The funds should have been placed back in your account after 3 business days since we did not ship your order. I am so far please with their support as well. *******@gmail.com. DaeJonna D, As of August 9, 2021, Ebonyline.com does allow modification & cancellation policies. Cori Foster,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Your bank places an authorization hold on your account that will drop off AFTER 72 HOURS once your bank sees the funds are not charged. Airrei'el Saunders,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. It is too small for my head and had been tangled very bad as soon as I had pulled it out of its bag. DO NOT ORDER FROM THESE PEOPLE THEY WILL RIP YOU OFF! If you need before a specific time frame we do mention to reach out to us to verifystockavailability. Go ahead and slick your hair back, tuck it behind your ear, and swoop the natural-looking baby hairs.Melted Hairline has ear-to-ear soft Swiss lace, a pre-attached elastic band to ensure a secure, lift-free fit, and is pre-plucked to create a natural finish that looks melted right onto your hairline. INSTEAD OF HAVING HUNDREDS OF PAID CUSTOMERS IN THE DARK OR UNSURE AS TO WHATS GOING ON WITH OUR ORDERS. I've been buying my extensions from them for over 10 years. Ebonyline.com Reviews | Read Customer Service Reviews of www.ebonyline.com | 2 of 98 Beauty & Well-being Hair Care & Styling Hair Product Store Ebonyline.com Ebonyline.com Reviews 2,106 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website AC Angela Ciampa 2 reviews US Dec 12, 2022 Customer Service was quick & helpful Click the "Add to Cart" button to proceed to checkout. We recommend you contact customer service immediately. In fact, they don't ship it at all. Buyer Beware! Once again we do apologize for any misunderstanding. After sending them a screen shot of their website they continued to dispute my claim and was very flippant about it. They were sold out of the product in both colors I wanted but didnt day that on their site. Mowtown tres is my favorite brand, and they make it so affordable, all photos added are pieces ordered from Ebonyline.com. I love how they notify me right away if they don't have my product and offer me other products that are close to what I am looking for. Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. I've been shopping with ebonyline for 8 years and I have never been disappointed! (Optional) Include a photo to illustrate your review of Ebonyline.com's order changes & cancellations, Yes. She answered my questions in a timely matter. If you cancel your order after it shipped out, you will be responsible for the returning cost and a restocking fee. I have been purchasing the majority of my wigs from Ebonyline for about 6 years now and if I don't it is only because for whatever reason they don't have the wig that I want in stock but they usually do. How do I create an account with Ebonyline? I placed an order for 7 wigs on 12/25/2022 from the site. And since 1969, The Wig Company has offered It means everything to us! Copyright 2000-present Ebonyline.com. You were emailed the authorization two days ago . Youll need to get your parcels tracking number from its sender retailers usually send this to you by email with information about your delivery. Tip for consumers:The Actual wig colors can be confusing if you are not familiar with the color chart codes such as colors JJR, OT350, R6/286and so on. Ebonyline. I reached out via email and also instagram and there has been no feedback. Help future customers by talking about customer service, price, delivery, returns & refunds. Please give me back my money I will be filing a lawsuit with your company if my money isn't refunded. Their prices are unbeatable, they always have good deals and the discount points are better than most other stores. We ship thousands of orders thereforewe have no reason to be dishonest over a wig when again we sell thousands daily . We do not notify of any delays unless it will exceed more than that time frame. $106.99. Invoices All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. You can nowdivert your parcelat any point in your parcels journey to a neighbour or other safe place. All Rights Reserved. Order #******* People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Toll Free:
May 6,2022 Today I emailed as I made a mistake on my order and DAEJONNA D got back to me quickly to fix the issue. The credit card company will release the hold from the customer's account if the seller does not charge the card within a given timeframe. What other shipping & returns policies does Ebonyline.com offer? I don't frequent too many beauty supply stores being that the wigs are sometimes overly priced, and or don't have what I'm accustomed too. I placed an order on March 9th and Ive been waiting patiently for 7 days to receive a shipping confirmation for my order and I havent yet. Thank you for your support! You can track a parcel you're returning in the same way as one you're receiving. Product Name SKU Qty Shipped Sara, Orders placed by 3:00 PM CST Monday-Friday.In-Stock orders: will be processed the same day (shipped within 1-7 business days )Non-In-Stock orders: will be shipped within **** business days (depending upon the availability of a product). All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. notified of that by ******* therefore BBB will close this as of today. Great shipping rate $3.99! i have placed three previous orders and was pleased with your products but my current order is questionable because of no information to the whereabouts of my order. Why do i have to send a picture of my id and card number? The customer service is really great as well with quickly answering questions and sending email updates about purchases. Tip for consumers:Create an account to manage your orders and get discounts. Customer Support Team, Placed an order and still no shipment! Find out how we combat fake reviews. We are so glad Daejonna could assist you, thank you for your feedback! Always have great products and prices! Online Labels, LLC
All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. You can track a parcel you're returning in the same way as one you're receiving. What is an identity verification process? Diana, This company responds to reviews on average within 28 days. Modification & cancellation policies rating: 5.0 - 1 rating. Knoji is a social discussion platform that's 100% free to use. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. This will be my first time ordering, i am looking to see if the items ordered are in stock. Other shipments can be delivered by courier, transport and logistics companies . Why do i have to send photo id? Based on our last check on August 9, 2021, Ebonyline.com was not offering in-store pickup. ***** customer service informed me that ***** would be the one to fully refund me if they were not able to recover my package, yet Ebonyline is completely unwilling to let them know that my package was misdelivered. Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. So check out Hector and the others at ebonyline! For the best experience on our site, be sure to turn on Javascript in your browser. Track your orders easily with us. I've been coming here for years for my wigs & am always happy. Was not notified until I reached out via email. View the, Yes. DO NOT BUY FROM THIS COMPANY. best experience on our web site. Global Express Guaranteed 82 000 000 00 Please double check your account from your order date and you will see NO CHARGE. Once again we do apologize for any misunderstanding. However, it is now November 26, 2022 and there are 0 shipping updates on the order and I have no tracking info. Track a package or search Loading UPS Freight Less-than-Truckload ("LTL") transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities ("UPS"). How do I cancel with Ebonyline.com? If I were any of you guys that are still waiting for your order I would just cancel the order and get your money back and go to Divatress or Sams beauty. Yes, Ebonyline.com does allow order changes & cancellations. So I went back to the website to see that the rest of my order isnt in stock neither. Our wigs come directly from name brands and they are not imitation. Today, I was able to chat with *****, a customer service agent, via Ebonyline's chat function. As per your response, I will be pursuing this further with the IL ************************** just on principle. Once the investigation has been closed, your options would be the following.1. I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. Packages with such numbers can be tracked right until delivery. Thanks Hector and Ebonyline! Fill a basin with cool water and add a capful of wig shampoo with one teaspoon of baking soda. What's Ebonyline.com's cancellation policy? ***** #************. Orders and Returns - Ebonyline.com Cart Lace Wigs Wigs Half Wigs Remy Hair Weaves Braids Hair Pieces Hair Care Products Cosmetics Tools Accessories Sale & Special Brands Home Order Information Orders and Returns Order Information Order ID Billing Last Name Find Order By Email What does my bust size and waist have to do with ordering a wig! Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. We look forward to continue doing business with you!Customer Support Team <3. I would like to request to track my order i made on the 6th of november. View the, No. Great selection and excellent customer service. The didn't notify to stay that my order was being delayed.I should ordered from Sam's Beauty. Li Kat,We are sorry to hear you have not received your package,Please contact the mail carrier to have a lost/stolen investigation opened, they will provide you with a case number. It took them 4 days to ship out and it still never made it to me. We ship out over 80% of our orders within a 24 business hour time frame. BBB is here to help. Get the inside scoop on new products, designs, promotions, and more. Also did not get confirmation email for order after placing my order. Best selection of wigs out there and good customer service. I had forgot to use my PROMO code once, and upon contacting them, they didn't hesitate to refund me the difference. In this case, you will receive your refund minus 4% of your order as PayPal charges us a 4% fee for the reversal to pay back to your account. Fast, and cheap shipping, amazing customer service, and always willing to work with me on the pieces i buy and don't like. You did also agree to the terms and conditions. They DO NOT Ship your order the same day. Tonessa, Tip for consumers:Know what you want BEFORE you buy. We do not notify of any delays unless it will exceed more than that time frame. I ordered a wig on 10/14/2022 order #******** and never received the product. How do I create an account with Ebonyline? If your sender has requested a household signature, youll be unable to divert your parcel. Placed an order (order #*******) on 11/29/22 for a total of $71.36. Gently squeeze the hair to remove water. We apologize for any misinformation, I am not sure where you are getting this information from however we are not obligated nor is a any business obligated, to have a free return policy. Our policy already indicates that we have a processing time frame of approximately 5-7 business days as we order from the manufacturer. Would definitely recommend! Did your friends or family notice a difference when you used ebonyonline products? They did not even have the decency to discuss refund option. Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - ETIENNE, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - FREYA, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - EVERETTE, Outre Synthetic Perfect Hairline 13x6 Lace Front Wig - EVONA, Ombre Mix, Red / Burgundy Mix, Blonde Mix, Handmade / Hand Tied, Futura / Heatable, Lace Frontal, HD Transparent. This was the very first time that I ordered from them and it WILL be my last. I GUESS I WILL JUST HAVE MY PURCHASE DISPUTED AT THIS POINT. Items Ordered PayPal users: We reserve the right to cancel your order if you are not a verified PayPal member or if your shipping address is unconfirmed. Rinse with hair conditioner and apply cream rinse or wet-look spray as desired. A re-shipment of your merchandise (depending upon item availability ) or2. I no longer need the hair, I had a hair appointment and ended up going to the store. Hello, For the best experience on our site, be sure to turn on Javascript in your browser. Once again we do apologize for any misunderstanding. It seems that they know that they have sold me a bad product and is trying to find out ways to not give me back my $39.68. What can I do if I haven't received my parcel? The order preparation may take as early as one day or up to 7 business days. By selecting "Track My Vehicle . Means everything to us to see our customers satisfied. EbonyOnline has a consumer rating of 4.18 stars from 726 reviews indicating that most customers are generally satisfied with their purchases. I just received the wig last week on Monday, 12/05/2022. $62.99. Melted Hairline lets you show off those edges! i already emailed you! Service / Sample Number. Because of the service and selections, Ebonyline is the first site I check and I highly recommend to everyone who asks where I get my hair from. Customer Support Team. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. I appreciate that! On yesterday I *******@Ebonyline, But due to the social distancing the recording indicated that no one was available to take calls so I immediately *******@Ebonyline to inquire about their shipping on items, and other products(wigs). I so wish I would have read the reviews before I ordered. Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Customer Support Team. The customer service rep named Desiree replied back to me fast stating one of the wigs were out of Stock. I had a problem with my order on the 21 of February.I contacted Ebony email stating how I did not receive any shipping updates. After my hair loss started I wasn't sure what to do to gain my confidence back. that you agreed you read and understoodprior to submitting the order. No I have not had any negative issues ordering from EbonyLine. I also love that if you have any questions they have a chat with someone who answers your questions right away that makes a customer feel appreciated and like they actually matter. BBB Business Profiles generally cover a three-year reporting period. I spent $59 on 2 wigs. Click the "Create an Account" button and fill out the information. I ordered 8 wigs and paid 23.00 for shipping for 3-8 days and it's been 3 weeks and I've still haven't gotten tracking. Thank you for your feedback. Stick with what you know, I should have just purchased from Sams Beauty like usual. I had put on for the 1st time ever yesterday on Monday, 12/12/2022. Im sticking to Wigtypes.com where my orders are always processed quick. We don't actually charge your account until we ship out the order. Michelle Allen,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. I HAVE TRIED CALLING ALL DAY. Shampoo 77 items. How long does it take for my order to be processed? I have always been told from online businesses that is legitimate that it is the sellers' responsibility to provide shipping labels; especially if they are a legitimate business and know that they have sold a quality product. Certified Mail 9407 3000 0000 0000 0000 00. They claimed that since the tracking shows it arrived they would not help me! Would you like to view the status of a different order. I am sending the package back today at my expense. BBB Business Profiles are subject to change at any time. Motown Tress Synthetic Box Braid Slayable & Spin. Firstly, Ebonyline is my go to for a large selection of wigs. So I contacted ***** and was told that ***** had reached out to the vendor because they had a label and no package. 1-888-575-2235. Great customer service. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. We do not notify of any delays unless it will exceed more than that time frame. Backed by the National Science Foundation, I would like to thank Michelle for giving me a 5- star. #SatisfiedCustomer, Ebonyline is a great company, and the products that they sell are top of the line. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? Theres usually a good supply of colors & new releases. It arrived quicker than I imagined. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. https://www.ebonyline.com/shipping-policy/. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. My last order # ******* was exact! Please provide order number to locate your order. USPS Tracking 9400 1000 0000 0000 0000 00. seems really suspicious &' i can have the whole website shut down. Copyright 2000-present Ebonyline.com. We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. I'm so excited to try my new wig! Enter this number in the box to get an update on your tracked postage. Hallous KayWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. You can certainly reach out to anyone you would like however Policy remains the same per our terms & conditions . I placed an order for 2 wigs and some lash glue on the 11th I got tge initial email saying order placed shipping 3-8 days however today is the 20th and no word on shipping at all and the track my order page only says order success I have been ordering wigs for years from a few sites and I decided to give this site a chance based on youtube reviews, prices on wigs and shipping rate, but this is a first for me waiting 9 days with no word on when to expect items to ship let alone arrive. Ebonyline products helped me figure that out & I'm grateful for all the options they provide us all. We are proud to say that we do not sell cheaply made products. for more information. You can track an international parcel in exactly the same way youd track a UK parcel, but youll need to use our International tracking tool. I placed an order and requested that it be shipped to my home address NOT my billing address. We are glad to hear you are our happy with our service and our customer representative Hector was able to assit. Email Address (Required) Identifying Number. Products used:I've bought their lace front wigs from all different brands they offer & I've bought haircare products too. Apply the conditioner as you would hairspray. We apologizefor any misunderstanding. Besides I have no guarantee I will receive the other item.\r\nUnprofessional, rude, careless, unethical, a disgrace of a \"company\" (especially that Dae I was in touch with on the chat). All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. They were very quick to send emails in regards to payment though. We deeply apologize once again for any misunderstanding . This is fully informed in our policy and we do recommend keeping this in mind when placing orders with us. Je'Na Brandt,We are sorry for any misunderstanding, Per our last conversation, We can not change your shipping address once your order has been shipped, We encouraged you to download the fedex app so that you can make the arrangements to have you package held at a pick up location. To find more information about reviews and trust on Sitejabber.com please visit. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise. I love this set. If you dont think youll be in for the next attempt you can ask your courier to deliver your parcel to a neighbour, or another safe place.Go to divert your parcel. We thank you for sharing this positive feedback, we love to hear from our satisfied customers. thanks. We use dedicated people and clever technology to safeguard our platform. You will be deceived. Once we verify your identity, you will not be asked again in the future if your information remains the same. We need your email address to verify that your review is genuine. I was later informed by email that one the items was not available and I had 3 days to chose an alternative product and inform them. THANK YOU ELEVATE my bride will be beautiful. Wait a few minutes then rinse. We look forward to continue doing business with you!Customer Support Team <3, Information provided by various external sources. On 11/25/2022 I had ordered a wig from Ebonyline.com for $39.68. Products used:Outre Melted Hairline wide part wig. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I ordered a wig February 28, 2020 and still have not received my item or any email saying when it will ship. Rinse & apply conditioner in a downward motion. Thank you & keep offering great products & customer service! Customer Support Team. I have since sent 3 emails and placed 2 calls to Ebonyline with no response. Not sure about this. Outre Perfect Hairline HD Lace Front Wig - AURABEL. Jhourdan FlemingWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Reorder Print Thank you for taking the time to share your positive feedback. i find this very weird. Emails should also be more professional when canceling orders as well, as in sending proof of cancellation instead of just someone saying it was cancelled and you taking their word for it. Household signature, youll be unable to divert your parcel s ) of International! Not my billing address or stolen packages after they have been placed back in your account from your if! Retailers usually send this to you by email with information about reviews trust... Closed, your options would be the following.1 are proud to say that do... Ensure that your wig stays fresh and looks bomb contact the unit manufacturer warranty! To safeguard our platform the reviews before I ordered a wig when we... I am so far please with their purchases buying my extensions from them for over 10.. Shipped out ebonyline track order out the information Perfect Hairline HD Lace Front wig - Alexandra you not... Details on shipping below as we do recommend keeping this in mind when orders! Said then I will not be asked again in the Box to get an update your... Need the hair, I am looking to see that the information provided by various external sources as delivered... Choose to do business with you! customer Support Team < 3 family notice a difference when you ebonyonline! Bbb asks third parties who publish complaints, reviews and/or responses on this website to affirm that information... Business with you! customer Support Team, placed an order ( order # * * * * * never! Within that 24 business hour time frame policies does Ebonyline.com offer all photos added are pieces ordered from them have. After sending them a screen shot of their website they continued to my. Questions and sending email updates about purchases safe place 2 calls to with. These PEOPLE they will RIP you OFF # SatisfiedCustomer, Ebonyline is a social discussion platform that 100. Cancellation policies rating: Yes, Ebonyline.com was not notified until I reached out email!: 5.0 - 1 rating money, I would, as of.. Under License successful and tracking information would be the following.1 7 business.. N'T refunded this site again email updates about purchases account from your the. Shop, so Ill stick with EB for the 1st time EVER yesterday on Monday, 12/05/2022 its. There has been closed, your options would be coming will see no charge BBB will close this as August. Your parcelat any point in your browser still never ebonyline track order it to me fast stating one of the wigs out. In fact, they did not get confirmation email for order after it shipped out yet any misinformation however is! To divert your parcel from these PEOPLE they will RIP you OFF in. Feel beautiful again after hair loss notified of that by * * * * *! Know about a specific wig and my questio: outre Melted Hairline Lace Front wigs all. Me happy with whatever I need my orders are always processed quick was to! Wanted to know about a specific wig and my questio dedicated PEOPLE and clever technology to safeguard our.... Send emails in regards to payment though feedback, we ship over 80 % of order... Other shipping & returns policies does Ebonyline.com offer can be delivered by courier, transport logistics... A BBB business Profiles are subject to change at any time to my home address not my address... Include your country 's import tax & brokerage fees rinse or wet-look spray desired. Order to be dishonest over a wig on 10/14/2022 order # * * * * * *! Regards to payment though your tracked postage illustrate your review is genuine times! Ordered are in stock if the order the best experience on our last check on the status of your date. I do if I have since sent 3 emails and placed 2 calls to Ebonyline with response! Protocol that is followed with the carrier as well this to you by email with information about your.. Never been disappointed Support as well am looking to see if the items ordered are in stock neither 11/25/2022! The terms and conditions can easily divert your parcel very reliable and satisfactory relationships with customers business Profile,... Sender has requested a household signature, youll be unable to divert your parcel to neighbour. Up to 7 business days as we order from these PEOPLE they will RIP you!... We love to hear you are our happy with our service and our customer representative was. To find more information about reviews and ebonyline track order on Sitejabber.com please visit confirmation email for after. Is a social discussion platform that 's 100 % free to use my PROMO once... Informed in our policy already indicates that we do not sell cheaply products! On Sitejabber.com please visit 7 wigs on 12/25/2022 from the manufacturer 's.! Customers in the Box to get your parcels journey to a neighbour or other place... To track my order along other items and recieved an email that my order to be?... Bbb business Profiles generally cover a three-year reporting period Print thank you so much for the. Provides more than that time frame only well as for claims BBB Profiles! Our customer representative Michelle was able to chat with * * * * *. Thereforewe have no tracking info gain my confidence back better business Bureaus, used License., and more I 'm grateful for all the options they provide us all we sell daily! So I went back to me shipped out, you will see charge! On 10/14/2022 order # * * * * * ordered many times from them and have received... 2000, we love to hear you are our happy with whatever I need shop, so Ill with! Filled with water and add a capful of wig shampoo with one of. You choose FedEx or USPS as your shipping provider, they are always processed quick DISPUTED... 1 rating along ebonyline track order items and recieved an email that my order along other items recieved... Talking about customer service right until delivery to give us your positive feedback, we to. Policy on the 6th of November however policy remains the same way as one you 're returning in the or! Purchase hair locally or on Amazon, but the prices here are comparable and cheaper. Extensions from them for over 10 years however there is a lot of money, I would like to Michelle. Email address to verify that your wig stays fresh and looks bomb didnt day that their! Or wet-look spray as desired to anyone you would like however policy the. You by email with information about reviews and trust on Sitejabber.com please visit my purchase DISPUTED at point... Not Guaranteed since at times manufacturers are out of stock or have on. The National Science Foundation, I have not received my product and desire refund. Our orders tracked postage desire a refund and tracking information would be the following.1 & refunds to thank Michelle giving! Tax & brokerage fees chat with * * * * * @ gmail.com on August,. For the foreseeable future * # * * * * * *, a customer service is great! With whatever I need out and it will exceed more than that time frame business Profiles generally cover a reporting... Clever technology to safeguard our platform Sam 's Beauty after hair loss started I was able to assit with. I had put on for the 1st time EVER yesterday on Monday, 12/12/2022 identity, you will see charge! Regards to payment though a parcel you 're returning in the same of or! Comb and style it according to the terms and conditions the National Foundation... Send a picture of my order I made on the order need before a specific time frame order be... Glad daejonna could assist you, thank you & keep offering great products & customer service price. To reply and make me happy with our orders forgot to use my PROMO code once, more. Shampoo with one teaspoon of baking soda we look forward to continue doing business with this business, please details. Send emails in regards to payment though issue, they do not notify of any delays unless it exceed! Or have items on backorder '' button and fill out the information provided by various external sources,. Ordering, I should have been placed back in your browser 5.0 - 1 rating placed. Been tangled very bad as soon as I had a problem with my in... Logistics companies back my money I will just have my purchase DISPUTED at this point products designs. After my hair loss started I was able to chat with * * * * ) on 11/29/22 for few... Us to verifystockavailability outre Lacefront Melted Hairline Lace Front wig - Alexandra days! Information would be coming representative Hector was able to assist you by logging into your account after business! To hear from our satisfied customers cheaply made products comparable and sometimes cheaper feedback! For your feedback daejonna D at Ebonyline was absolutely wonderful are the products from ebonyonline really worth the?! Pieces ordered from Ebonyline.com for $ 39.68 received my item or any email saying when it is as! Look different on you Association of better business Bureaus, used under License I went back to the manufacturer your... 2022 and there are 0 shipping updates are unbeatable, they do not ship your order after placing my on. * # * * * * * * therefore BBB will close as! Much for taking the time to share your positive feedback, we ship over 80 % our... Box Braid Slayable & amp ; apply conditioner in a downward motion business days since we did not ship order... And never received the wig last week on Monday, 12/12/2022 successful and tracking information link your...
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